Summary
Overview
Work History
Education
Skills
Timeline
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NICOLE WEBER

Republic

Summary

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

14
14
years of professional experience

Work History

Tax Specialist

H & R Block
01.2023 - Current
  • Maintained thorough and current understanding of applicable tax laws.
  • Collaborated with cross-functional teams to ensure seamless communication and coordination on tax-related matters.
  • Reviewed financial statements for accuracy and integrity.
  • Provided clear explanations of complex tax concepts to clients, ensuring they fully understood their responsibilities and obligations.
  • Prepared accurate and timely federal, state, and local income tax returns for individuals, businesses, and non-profit organizations.
  • Advised clients on best practices for managing their finances to minimize future tax liabilities while maximizing deductions and credits available to them.
  • Assisted clients in reducing tax liabilities through strategic financial planning.

General Manager

Big Whiskey’s
07.2021 - Current
  • Managed a staff of 35-45 employees and 2 assistant managers
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Proficient in Restaurant 365 and Excell, running reports and sales comparisons as well as labor reports
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Reported issues to higher management with great detail.

Assistant manager/Assistant AGM

Big Whiskey’s
01.2019 - 07.2021
  • Managed 10-15 employees per shift by keeping them on task and helping them when needed.
  • Delegated tasks to employees that are job specific.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Line Cook/Kitchen Lead

Big Whiskey’s
01.2018 - 01.2019
  • Responsible for Prep, inventory, truck orders and training
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Manager/Server Manager

Bear Bottom Resort
03.2013 - 08.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Assistant Court Administrator

City of Waynesville Municipal Center
03.2011 - 05.2012
  • Answered and managed incoming and outgoing calls.
  • Obtained signatures for financial documents and internal and external invoices.
  • Issued warrants, processed tickets, and created dockets for court.
  • Sorted, stamped and filed wide variety of legal and judicial materials.
  • Processed workflows related to specific areas of court processes.
  • Maintained flow of documents received and served through appropriate clerks up to judges and back to final destination.
  • Promoted adherence to legal standards through strict enforcement of courtroom policies and procedures.
  • Developed strong relationships with judges, attorneys, and law enforcement agencies to foster a collaborative working environment.
  • Implemented innovative case management systems, resulting in reduced backlog and faster case processing times.

Education

Associate of Arts -

Ozarks Technical Community College
Springfield, MO

High School Diploma - undefined

James Madison High School
Peachtree Corners, GA

Skills

  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • Motivated team player
  • Personable
  • Natural leader
  • Computer literate
  • Verbal and written communication
  • Expense tracking
  • Computer Skills (Word, Excell, Teams, Outlook)
  • Multitasking
  • Professional and courteous

Timeline

Tax Specialist

H & R Block
01.2023 - Current

General Manager

Big Whiskey’s
07.2021 - Current

Assistant manager/Assistant AGM

Big Whiskey’s
01.2019 - 07.2021

Line Cook/Kitchen Lead

Big Whiskey’s
01.2018 - 01.2019

Manager/Server Manager

Bear Bottom Resort
03.2013 - 08.2016

Assistant Court Administrator

City of Waynesville Municipal Center
03.2011 - 05.2012

High School Diploma - undefined

James Madison High School

Associate of Arts -

Ozarks Technical Community College

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NICOLE WEBER