I have work experience in many areas, including office management, orthodontic assisting, and retail. What ties these together is my love for people - getting to know them, helping to meet their needs, and working together as team with my coworkers. I enjoy collaborating on projects, being creative, and learning new skills. In addition, I am detail-oriented, highly dependable, and strive to excel in my job responsibilities.
Overview
11
11
years of professional experience
Work History
Administrative Office Manager
Austin National Financial Services
12.2018 - 07.2024
Created a welcoming office environment by maintaining clean, organized spaces for clients and for staff use.
Managed payroll and benefits administration to ensure accuracy and compliance with company policies, and completed bi-weekly payroll for 5-8 employees.
Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
Organized various office get-togethers and parties, from birthday lunches to holiday celebrations, and often just for fun!
Streamlined office processes by implementing efficient organizational systems and procedures.
Managed hiring process from job posting to onboarding, ensuring top talent acquisition for key positions.
Collaborated with IT department in troubleshooting technical issues, improving overall system functionality.
Designed office space and worked with construction and utility contractors.
Organized and updated databases, records and other information resources.
Electronic Filing System Manager
Austin National Financial Services
08.2013 - 07.2024
Developed comprehensive documentation outlining standard operating procedures for system maintenance activities, promoting consistency across the team''s operations.
Led training sessions on new software applications, empowering employees to utilize technology effectively in their daily tasks.
Provided troubleshooting and support for users.
Education
Bachelor of Science - Health And Wellness
Brigham Young University
Provo, UT
Skills
Employee Training
Document Management
Payroll Processing
Office Management
Administrative Support
Microsoft Office
Time Management
Attention to Detail
Gardening, sewing, reading
I enjoy gardening and sewing, as both allow me a creative outlet, and like the challenge of learning new skills. Reading is a positive outlet for me, and I enjoy all genres.
Sr. Specialist of Litigation and Customer Solutions Coordinator, Collections at Diversified Financial Services, LLC (DFS Finance Also Known as a Division of First National Bank of Omaha)Sr. Specialist of Litigation and Customer Solutions Coordinator, Collections at Diversified Financial Services, LLC (DFS Finance Also Known as a Division of First National Bank of Omaha)