Nicole Wehner
Tucson,AZ
Summary
Hardworking, passionate Veterinary Assistant with 3 years experience as a Veterinary Technician, working in Shelter Medicine. Always ready for diverse animal needs. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Animal Care Technician
Pima Animal Care Center
11.2021 - Current
- Provided compassionate care for diverse animal populations, ensuring optimal health and well-being through daily monitoring and specialized treatments
- Maintained meticulous records of animal health, behavior, and treatment plans, contributing to improved care protocols and adoption success rates
- Partnered with veterinary staff to administer medications, assist in medical procedures, and implement tailored care plans for animals with special needs
- Educated potential adopters and fosters on animal care, matching pets with suitable homes and reducing return rates through thorough counseling and follow-up support
- Streamlined animal care protocols, enhancing efficiency and reducing treatment time while maintaining high-quality care standards
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Restrained animals safely during exams and procedures.
- Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Server
Doubletree Hilton By Reid Park
04.2021 - 12.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Managed complex orders, resolved issues promptly, and contributed to team success
Busser / Server Assistant
Doubletree Hilton By Reid Park
01.2015 - 03.2020
- Maintained impeccable cleanliness standards, ensuring timely setup and breakdown of dining areas, contributing to a well-organized restaurant environment
- Fostered strong teamwork with kitchen and wait staff, facilitating smooth service flow and prompt resolution of guest requests and concerns
- Proposed and implemented efficient bussing techniques, streamlining processes and reducing average table clearing time, enhancing overall service speed
- Provided crucial support to servers during peak hours, expertly managing multiple tasks to ensure smooth service flow and enhance overall guest satisfaction
- Delivered exceptional service at Doubletree Hilton, enhancing guest satisfaction
- Fostered strong teamwork at Doubletree Hilton, ensuring seamless service during peak hours
- Maintained meticulous attention to detail in order accuracy and presentation at Doubletree Hilton
- Implemented efficient systems for table management
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Trained new staff in bussing and cleaning procedures.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Education
Certificate for Veterinary Assistant -
Pima Medical Institute-Tucson
Tucson, AZ09.2021
High School Diploma -
Rincon High School
Tucson, AZ12.2012
Skills
- Time Management
- Customer Service
- Attention to Detail
- Multitasking
- Communication
- Intravenous Catheter / Blood Draws
- Urinary Catheter / Cytocentesis
- Emergency Response
- Animal Care
- Surgical Assistance / Monitoring Anesthesia
- Laboratory Techniques
- Kennel cleaning and sanitizing methods
- Diagnostic Imaging
- Positive pet interactions
- Animal evaluations
- Animal restraint and handling
- Patient records maintenance
- Effective customer communication
- Euthanasia assistance
Personal Information
Title: Veterinary Assistant / Animal Care Technician
Timeline
Animal Care Technician
Pima Animal Care Center
11.2021 - Current
Server
Doubletree Hilton By Reid Park
04.2021 - 12.2021
Busser / Server Assistant
Doubletree Hilton By Reid Park
01.2015 - 03.2020
Certificate for Veterinary Assistant -
Pima Medical Institute-Tucson
High School Diploma -
Rincon High School