Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nicole Whatley

Lindale,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

Massage Therapist

Harbin Clinic
06.2014 - Current
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
  • Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
  • Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
  • Increased client retention by establishing strong rapport through attentive listening and empathetic communication.

Dialysis Technician

Harbin Clinic
03.2009 - 10.2013
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Cleaned and connected fistulas, grafts and catheters to prevent infection.
  • Maintained a clean and safe environment through diligent adherence to infection control protocols.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
  • Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
  • Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
  • Reduced infection rates by maintaining strict aseptic techniques during all procedures.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Performed routine quality control and safety checks on all equipment.
  • Contributed to staff development by sharing expertise in dialysis processes during team meetings and training sessions.
  • Demonstrated proficiency in various types of dialysis equipment, quickly adapting to new technologies as they were introduced.
  • Assisted physicians in evaluating patients'' dialysis needs, effectively communicating pertinent information regarding treatment progress.
  • Safely transported, transferred and positioned patients on chairs for treatment.
  • Exceeded quality assurance standards by consistently adhering to established protocols and following best practices in dialysis care provision.
  • Safeguarded patients through vigilant observation for any adverse reactions or complications, taking swift corrective action when necessary.
  • Facilitated strong communication channels between patients, families, and healthcare providers for optimal collaborative care efforts.
  • Served as a reliable resource for colleagues, offering guidance on dialysis procedures while fostering a supportive work environment.
  • Advanced professional knowledge by attending conferences, workshops, and continuing education programs related to renal care advancements.
  • Collaborated with interdisciplinary team members for comprehensive patient care, adjusting treatment plans as needed.
  • Enhanced workflow efficiency with thorough machine maintenance, troubleshooting issues promptly to minimize downtime.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Maintained accurate patient charts and medical records.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Cared for patients by providing personal assistance and ambulation.

Patient Care Technician

Floyd Medical Center, FMC
05.2001 - 04.2007
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
  • Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
  • Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

Education

Neuromuscular Therapist - Massage Therapy

Georgia Northwestern Technical College
Rome, GA
05.2012

High School Diploma -

Adairsville High School
Adairsville, GA
05.1998

Skills

  • Deep Tissue Massage
  • Swedish Massage
  • Professionalism and Ethics
  • Stress Relief Massage
  • Trigger Point Massage
  • Anatomy knowledge
  • Massage Therapy
  • Treatment Planning
  • Self-Care Practices
  • Neuromuscular Therapy
  • Body Mechanics
  • Physical Strength
  • Physiology Understanding
  • Orthopedic Massage
  • Customer Service
  • Muscle and Soft Tissue Massage
  • Client Relations
  • Appointment Scheduling
  • Relationship Building
  • Effective Communications
  • Licensed Massage Therapist (LMT)
  • Email and Phone Etiquette
  • Client Records Maintenance
  • Staff Training
  • Medical Terminology
  • Team Supervision
  • Board Certification in Therapeutic Massage and Bodywork

Additional Information

I have been in Healthcare for twenty plus years including a wide range of medical knowledge from working in the hospital to a clinic setting. I'm looking for a new opportunity that is less invasive on my body while still managing my massage therapy career on the weekends.

Timeline

Massage Therapist

Harbin Clinic
06.2014 - Current

Dialysis Technician

Harbin Clinic
03.2009 - 10.2013

Patient Care Technician

Floyd Medical Center, FMC
05.2001 - 04.2007

Neuromuscular Therapist - Massage Therapy

Georgia Northwestern Technical College

High School Diploma -

Adairsville High School

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Nicole Whatley