Nicole White
Albuquerque,NM
Summary
History of creating delicious confections that build customer loyalty and business reputation. Talented baking professional and motivational leader.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Reliable and upbeat worker; successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs.
Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Head Baker, Kitchen Assistant, Retail
Household Maven LLC
04.2014 - 09.2023
- Developed unique recipes and confections to set bakery apart from competition.
- Collaborated with team members to complete tasks and maintain smooth running of kitchen.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers, while maintaining a clean and organized workspace
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained new employees on bakery and kitchen methods and procedures.
- Packaged finished products for sale.
- Trained and supervised new employees on bakery and kitchen operations and procedures.
- Managed training, disciplining and motivating employees.
Retail Sales Associate
Lovers Retail Stores
09.2013 - 03.2014
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
No Degree - English Education
University of Washington
06.2015
High School Diploma -
Chief Sealth International High School
06.2013
Skills
- Catering Background / Experience
- Kitchen Equipment Operation
- Customer Service
- Food Safety & Sanitation
- Kitchen Safety
- Adaptive and Creative
- Quality Control
- Team Player
- Management
- Visual Merchandising
- Holiday Baking
- Recipe Creation and Conversion
Timeline
Head Baker, Kitchen Assistant, Retail
Household Maven LLC
04.2014 - 09.2023
Retail Sales Associate
Lovers Retail Stores
09.2013 - 03.2014
No Degree - English Education
University of Washington
High School Diploma -
Chief Sealth International High School
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