Nicole Whitney
Los Angeles,CA
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
10
10
years of professional experience
Work History
Visitor Center/Assistant
Warner Bros. Discovery
10.2021 - Current
- Secured personnel and premises by inspecting buildings and patrolling property.
- Documented security-related situations and submitted in-depth reports to superiors.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Identified and corrected data entry errors to prevent duplication across systems.
- Proofread and edited documents to correct errors.
- Reviewed and updated account information in company computer system.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Generated reports to suggest corrective actions and process improvements.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Prepared agendas and took notes at meetings to archive proceedings.
- Created, prepared, and delivered reports to various departments.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
Sr. Consultant/ Digital Content Creator
BeautyCounter
11.2020 - 11.2022
- Posted useful, creative and timely content on social media, blog and website for sales conversion.
- Planned, produced and edited video projects to maximize engagement.
- Utilized editing and photography tools to enhance storytelling.
- Curated content for social media platforms.
- Maintained knowledge of digital technology and social media trends, media requirements, and best practices.
- Utilized best practices for SEO to boost social media program's visibility and organic growth.
- Utilized well-developed social listening skills to craft valuable original content.
- Gathered information from staff to produce relevant content based on current activities and organization updates.
Sr. Coffee Specialist Manager
Nespresso
09.2013 - 10.2021
- Communicated with Food and Beverage department to define project objectives.
- Maintained close communication with clients to mitigate service issues.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained highest standards of conduct and service to support company reputation.
- Addressed and resolved customer concerns to maintain brand loyalty.
Education
Bachelor of Science - Theatre Arts Minor in Marketing
University Of Southern Indiana
Evansville, IN12.2007
Skills
- Administrative
- Event planning
- Marketing
- Communications
- Organizing
- Retail experience
- Customer consulting
- Content creator
- Problem resolution
- Data Entry Clerk
- Database Administration
- File Maintenance
- Document Uploading
- Script Notes
- Active Listening
- Critical Thinking
- Database Administration
- File Maintenance
- Document Uploading
Additional Information
DK Media Consulting
Intern
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Visitor Center/Assistant
Warner Bros. Discovery
10.2021 - Current
Sr. Consultant/ Digital Content Creator
BeautyCounter
11.2020 - 11.2022
Sr. Coffee Specialist Manager
Nespresso
09.2013 - 10.2021
Bachelor of Science - Theatre Arts Minor in Marketing
University Of Southern Indiana
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