Nicole Wiggs
Hiram,GA
Summary
Customer-focused professional with extensive experience in food service and retail. Skilled in greeting and assisting customers, ensuring accurate order processing and payments. Strong communicator and team player, dedicated to enhancing customer experiences and operational efficiency. Knowledgeable in point-of-sale systems and troubleshooting wireless devices.
Overview
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Drive Thru Attendant
Jim N Nicks Bar-B-Q
Hiram, Georgia
08.2026 - Current
- Greeted drive-thru guests with friendly service to enhance customer experience.
- Took drive-thru orders accurately at window and headset to ensure order precision.
- Delivered hot barbecue meals and drinks to waiting guests.
- Greet customers and provide friendly, professional service.
- Accurately take customer orders and process payments.
- Handle food orders efficiently and accurately.
- Addressed customer needs to create a positive dining experience.
- Communicate effectively with customers and team members.
Wireless Sales Associate
Premium Retail
Hiram, Georgia
12.2025 - 07.2026
- Assisted customers with wireless device selection and service plan questions.
- Demonstrated phone features, accessories, and product benefits on sales floor.
- Processed sales transactions through point-of-sale system and payment terminals.
Waitress
Ruby Tuesday
Dallas, GA
10.2025 - 02.2026
- Welcomed guests to Ruby Tuesday and provided attentive dining room service.
- Recorded accurate food and drink orders for Ruby Tuesday tables to ensure guest satisfaction.
- Delivered appetizers, entrees, and beverages to seated guests in a timely manner.
Education
Bachelor of Science - Food Service Management
Johnson & Wales University
Providence, RI 05.2000 - 05.2004
Skills
- Drive-thru operations
- Point of sale
- Payment transactions
- Order accuracy
Customer Service
- Sales & Upselling
- Cash & Payment Processing
- Account Setup
- Product Knowledge
- Basic Device Troubleshooting
- Communication
- Teamwork
- Food Service
- Meeting Sales Goals
Timeline
Drive Thru Attendant
Jim N Nicks Bar-B-Q
08.2026 - Current
Wireless Sales Associate
Premium Retail
12.2025 - 07.2026
Waitress
Ruby Tuesday
10.2025 - 02.2026
Bachelor of Science - Food Service Management
Johnson & Wales University
05.2000 - 05.2004