Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Nicole Wight

Quenemo,KS

Summary

Proactive Lead Sales Associate with extensive experience in training, inventory management, and customer relations. Proven success in driving sales, resolving issues, and fostering long-term customer loyalty. Skilled in cash handling, merchandising, and team leadership, bringing strong communication and organizational capabilities to advance business goals.

Sales professional with strong track record in customer relationship management and sales growth. Known for collaborative teamwork, adaptability, and focus on results. Recognized for skills in sales techniques and customer engagement.

Sales professional with strong track record in customer relationship management and sales growth. Known for collaborative teamwork, adaptability, and focus on results. Recognized for skills in sales techniques and customer engagement.. Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.

Overview

5
5
years of professional experience

Work History

Lead Sales Associate

Dollar General Store
04.2024 - 10.2024
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Handled cash register operations and customer transactions to process payments.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Built relationships with customers and community to promote long term business growth.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Processed and stocked merchandise in accordance with store standards.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
  • Performed inventory control procedures to manage stock.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Informed customers of promotions to increase sales productivity and volume.
  • Trained new sales associates to ensure consistent performance across the team.
  • Delivered excellent customer service for repeat business and referrals.
  • Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Set and achieved company defined sales goals.

Customer Service Cashier

Casey General Store
01.2020 - 04.2024
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed customer orders and accurately handled payment transactions.
  • Processed refunds and exchanges in accordance with company policy.

Expeditor

Schuff Steel
03.2021 - 10.2023
  • Addressed supply problems and developed creative solutions to prevent delays.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Trained new expeditors and food runners according to company policies and standards.
  • Assisted in reducing lead times by coordinating with production teams on material requirements and schedules.
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Collaborated with suppliers for timely delivery, minimizing production delays.
  • Ensured compliance with regulatory guidelines, keeping meticulous records of all transactions and documentation.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Optimized warehouse organization, ensuring easy access to materials for expedited order processing.
  • Coordinated with sales teams to proactively address potential bottlenecks or delays in the fulfillment process.
  • Reduced inventory discrepancies by maintaining accurate records of materials and supplies.
  • Created and implemented tracking systems to monitor progress and meet deadlines.

Education

GED -

Ottawa High School
Ottawa Ks

Skills

  • Customer Service
  • Retail Store Operations
  • Cash Handling
  • Team Leadership
  • Client Relationship Management
  • Relationship Building
  • Customer care
  • Sales strategy
  • Sales pitching
  • Client Relationship Building
  • Billing and Collections
  • Cross-selling strategies
  • Sales Promotions

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Gardening
  • Hiking
  • Photography
  • Dance
  • Music

Timeline

Lead Sales Associate

Dollar General Store
04.2024 - 10.2024

Expeditor

Schuff Steel
03.2021 - 10.2023

Customer Service Cashier

Casey General Store
01.2020 - 04.2024

GED -

Ottawa High School

Similar Profiles

CREATE PROFILE
Nicole Wight