Nicole Wilkerson
Austin,TX
Summary
Team-minded coordinator with several years of comprehensive experience performing administrative support duties to help office run smoothly. Versed in maintaining up-to-date files, preparing and recording invoices and initiating and managing payroll. Tech-savvy and hardworking professional knowledgeable in office management and bookkeeping procedures.
Overview
5
5
years of professional experience
Work History
Incontinence Coordinator
Tenderheart Health Outcomes
Austin, TX
11.2019 - Current
- The main responsibility of an intake coordinator is to oversee and coordinate the admission process.
- This includes ensuring that departmental policies and procedures are followed, verifying the eligibility of clients and their insurance coverage, and assessing the level of treatment and clinical services required.
- Intake coordinators often act as the initial point of contact for clients, gathering necessary information, scheduling appointments, and answering any questions or concerns.
- They play a crucial role in ensuring a smooth and efficient intake process, facilitating communication between clients, healthcare providers, and other team members.
- Overseas and coordinates the admission to maintain departmental policies and procedures to ensure that the level of treatments and clinical services is appropriate with the clients and insurances
Resident Trainer
Marbridge
Austin, TX
12.2023 - Current
- Created an environment that was safe, supportive, and conducive to learning.
- Assisted clients with daily living skills such as personal hygiene, meal preparation, budgeting, laundry.
- Adhered to agency policies and procedures related to safety protocols in all environments where services are being provided.
- Provided feedback on program effectiveness during annual reviews conducted by the agency director.
- Developed, implemented, and monitored individualized behavior plans for clients.
- Attended trainings related to current best practices pertaining to working with individuals with disabilities.
Data Entry Contractor
Cherokee Federal
Austin, TX
06.2022 - 09.2023
- Monitored progress against established timelines for each project to ensure deadlines are met.
- Implemented corrective action plans when necessary due to unexpected delays or obstacles encountered during construction activities.
- Maintained records of all costs associated with each project, including labor expenses, material costs, equipment rentals.
Education
High School Diploma -
Weston High School
Weston, MA06-1990
Skills
- Consulting
- Resource Allocation
- Information Collection
- Data Entry
- Contract Management
- Document Management
- Public Trust Access
- Ability to Collaborate Effectively with Healthcare
- Attention to detail and accuracy in medication dispensing and record-keeping
- Ability to collaborate effectively with health care providers and other team members
Public trust access - Strong knowledge Microsoft
Excellent communication skills, both verbal and written
Timeline
Resident Trainer
Marbridge
12.2023 - Current
Data Entry Contractor
Cherokee Federal
06.2022 - 09.2023
Incontinence Coordinator
Tenderheart Health Outcomes
11.2019 - Current
High School Diploma -
Weston High School
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