NICOLE WILKINS
San Diego,CA
Summary
Dynamic administrative professional with extensive experience at Mora Consulting LLC, adept in Microsoft Office Suite and budget management. Proven track record in enhancing operational efficiency and fostering effective communication. Recognized for strong leadership and organizational skills, ensuring seamless coordination of safety and administrative functions within high-pressure environments. Dedicated administrative professional with over four years of experience in personnel administration and office management. Expertise in effective communication and organizational skills, contributing to streamlined operations and enhanced departmental efficiency.
Overview
10
10
years of professional experience
Work History
Safety
Mora Consulting LLC
Naval Base San Diego
06.2025 - Current
- Prepare reports, memos, letters, and other documents using Microsoft Office (Word, Excel, Outlook, PowerPoint, and VISIO).
- Edit, route, and process correspondence and reports for distribution via email and physical mail to appropriate recipients.
- Review incoming documents (memos, submissions, reports) to assess importance and determine proper routing and distribution.
- Open, sort, and distribute incoming mail, faxes, and email; maintain accurate filing systems and document tracking.
- Greet visitors and connect them with the appropriate Safety Department personnel in a professional and courteous manner.
- Manage three conference room calendars daily, including scheduling, sending invitations, confirming usage, and providing access.
- Access and utilize NMCI-hosted systems such as MSE, TA&R, TCHA, and other Safety Department specific databases such as NMD, and MSE production to input workload data, metrics, and supply order requests.
- Support department-wide administrative functions and provide liaison services.
- Provide timely customer service and administrative support during core ensuring effective communication and task completion.
- Safety Coordinator for the Naval Base San Diego Regional Maintenance Center.
Executive Assistant
Epsilon Systems
Commander, Naval Surface Force Atlantic (CNSL, COMNAVSRUFLANT)
10.2024 - 03.2025
- Assist the Assistant Chief of Staff in preparing and executing weekly maintenance meetings.
- Facilitate the CNO Availability Planning and Execution briefs between Commander, Naval Surface Force Atlantic, and the Commander, Regional Maintenance Center.
- Manage weekly office supply request for 4 departments.
- Manage all correspondence between the Assistant Chief of Staff (ACOS) and four pre-commissioned ships to include Evals, Fitreps, Chiefvals, and all routine correspondence for ACOS signature.
- As Defense Travel System NDEA, provides support for the Assistant Chief of Staff and the Assistant Chief of Staff Deputy.
- Update and distribute COMNAVSURFLANTS organizational Chart, and emergency recall roster as needed.
- Aid with messages for corrective and instructional standards before posting to message traffic.
- Submit monthly service report to Epsilon project manager to ensure deliverables are being met within COMNAVSURFLANTS standards.
- Joint Travel Regulations (JTR) and Financial Management Regulation (FMR), to verify all DOD related travel is within regulation.
- Conducted travel related research data and analysis for travel for the N4 ACOS and N4A deputy when travel requires a Cost Constructed Worksheet CTW.
- Manage N4 ACOS daily calendar, schedule meetings, provide VTC when necessary, and gather information needed for meeting (i.e. read head binders).
- Create and email out monthly Worker's Compensation reports for regions.
- Coordinate Monthly meetings for updates on Worker's Compensation open cases.
- Maintain calendars for 3 conference rooms, and 3 government vehicles.
Workers Compensation Coordinator/Admin Specialist
Coast Guard Exchange Headquarters
07.2024 - 10.2024
- Developed and implemented standard operating procedures for the administrative department.
- Distributed mail for 100 employees.
- Maintain monthly postage budgets and FedEx accounts.
- Maintain interview calendars for potential employees.
- Maintain security access building.
- Stand in executive assistant.
- Process of Worker’s Compensation claims.
- Appointment setting.
- Create and email out monthly Worker's Compensation reports for regions.
- Coordinate Monthly meetings for updates on Worker's Compensation open cases.
- Maintain calendars for 3 conference rooms, and 3 government vehicles.
Online Learning Coordinator
Centura College
03.2023 - 07.2024
- Collaborated with leadership teams to develop operational plans for online programs, admissions, financial aid, bursar services, and student support to ensure online student success.
- Develop and assist with course scheduling for online students.
- Contributed to curriculum development, assessment, approval, and program improvement by collaborating with leadership to identify needs and quality criteria for online teaching and learning excellence.
- Served as liaison between college curriculum suppliers for online books to students and faculty.
- Ensured charges and refunds are allocated correctly.
- A liaison for and with faculty to design and develop the online learning curriculum and platforms.
- Developed and manage class syllabus and ensure that the syllabus meets department and college standards.
- Provided support for digital learning technologies, including Canvas, Teams, Zoom, and other platforms.
- Provide orientation, support, mentoring, and coaching for students.
- Counseled students on personal hardships/challenges that may prevent them from completing their degree program.
- Developed and collaborated with colleagues on the course curriculum.
- Connect students to Centura College resources and assist the career service department with student job placement.
- Attended regular conferences, training, and professional development seminars.
- Provided expertise, teamwork and redundancy in all operational areas of distance education offerings to include LMS support.
- Coordinated campus level technical support for online students.
- Coordinated orientation, access, and progress for online students.
- Coordinated scheduling of online classes with Campus Registrar.
- Assured quality control of distance education courses.
- Assisted Campus Director of Education or Campus Executive Director with recruitment, interviewing, selection, training, and performance management of online faculty.
- Assist Campus Director of Education or Campus Executive Director with updated Faculty Personnel Reports for Online Faculty.
- Managed faculty engagement programming and training.
- Coordinated support for online students from all administrative departments of the school to include Financial Aid, Student Accounts, Registration, Career Services, and Student Services.
- Monitored and oversaw successful retention, graduation, and employment rates for distance education students.
- Monitored the flow of student data between departments to assure speed and accuracy during processing of applicants through matriculation into the distance education environment.
- Assisted in new policy and procedure implementation to be inclusive of the online format.
- Collaborated with home office personnel to build and maintain a set of policy and procedures for distance education that mirror all standards, policies, and procedures outlined by the home office and regulatory bodies.
Yeoman Petty Officer Second Class
United States Navy
11.2015 - 05.2022
- Command Pay Personnel (CPPA)
- Process all TOPs truncations.
- FLTMPS experience.
- Executive leadership briefings.
- Created new SOPs relating to operating procedures.
- Residence Hall Supervisor.
- Created access cards.
- Input work orders.
- Kept inventory of vacant rooms.
- Processed new soldiers and processed soldiers moving out.
- Building access control.
- Trained personnel on administrative functions.
- Drafted and edited a variety of official materials, including instruction manuals, award and promotion letters, performance evaluations, memos, and briefings for submission.
- Trained all new and transferring military personnel on command SOPs.
- Record keeping in accordance with Department of the Navy policy and procedures.
- While deployed and at homeport, partnered with TYCOM COMNAVAIRLANT occasionally in support of administrative functions and procedures, to include DTS audits.
- Incorporated command-level instructions to include COMNAVAIRPAC/COMNAVAIRALANTINST 3500.1B.
- Supervised and performed administrative functions for military personnel.
- Drafted and edited a variety of official materials, including instruction manuals, award and promotion letters, performance evaluations, memos, and briefings for submission.
- Extensive knowledge regarding Joint Travel Regulation (JTR).
- Extensive knowledge using Defense Travel System (DTS).
- Assistant GTCC program coordinator.
- Conducted research to prepare, gather, and proof brief material, agendas, and decks for all executive-level meetings.
- Performed duties as Executive Assistant to the Commanding Officer (O4-O6), Executive Officer (O5) and Command Master Chief.
- Reconciled 3,456 authorizations and vouchers.
- Arranged travel, lodge, and car rental for more than 200 military personnel weekly.
- Prepared travel arrangements, including shipment of goods, and draft orders for members traveling PCS or TDY.
- Performed Logistic functions related to the administrative department.
- Counseled personnel on pay, allowances, and entitlements.
- Managed office supplies, vendors, organization, and upkeep.
Education
MBA - Business Administration And Management
American Public University
Charles Town, WV10-2024
BBA - Business Administration
American Public University
Charles Town, WV12-2023
Skills
- Active security clearance
- Command pay personnel administration
- Navy Standard Integrated Personnel System (NSIPS)
- Microsoft Office Suite
- Electronic Service Record (ESR)
- Fleet Training Management and Planning System (FLTMPS)
- Budget management
Timeline
Safety
Mora Consulting LLC
06.2025 - Current
Executive Assistant
Epsilon Systems
10.2024 - 03.2025
Workers Compensation Coordinator/Admin Specialist
Coast Guard Exchange Headquarters
07.2024 - 10.2024
Online Learning Coordinator
Centura College
03.2023 - 07.2024
Yeoman Petty Officer Second Class
United States Navy
11.2015 - 05.2022
MBA - Business Administration And Management
American Public University
BBA - Business Administration
American Public University