Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Williams

Spring,TX

Summary

I am organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. I am committed to acting as a professional and competent first point of contact to clients and providing superior office support to relieve stress from daily work loads.

Overview

6
6
years of professional experience

Work History

Legal Assistant

Von Dohlen Law Firm
11.2022 - Current
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.

Legal Secretary

Hollwarth Law Firm
05.2021 - 06.2022
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Organized files for court proceedings.
  • Received and placed telephone calls to clients and prospective clients.
  • Scheduled and made appointments for the attorney.
  • Screened telephone calls and forwarded to appropriate departments.
  • Obtained signatures from attorneys for legal documents.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Entered new cases into company database.
  • Filed documents with courts on behalf of attorney.
  • Assisted attorneys in collecting employment, medical and other records.
  • Answered and directed calls using multi-line switchboard.
  • Smoothly managed the day-to-day front desk operations for a busy family law firm.

Administrative Assistant

Perfect Catering
05.2019 - 05.2021
  • Served as a liaison in the resolution of day-to-day administrative and operational problems
  • Gathered statistical data to enhance reports and presentations; managed scheduling of appointments and meetings for employees
  • Provided logistical support for programs, meetings and events, including room reservations, room set-up, agenda preparation, materials printing and calendar maintenance
  • Developed and updated Google Sheets spreadsheets to track, analyze and report on data such as hours employees worked and staffing for events
  • Managed stock and placed orders for all pertinent items needed for events
  • Reached out to clients, colleagues and other industry professionals to create a cohesive event.

Education

LeTourneau University
Longview, TX

High School Diploma - undefined

Pine Tree High School
Longview, TX
2010

Skills

  • Memo Drafting and Typing
  • Letters and Documentation
  • Proofreading and Editing
  • Case Files Organization
  • Executive Calendars
  • Active Listening
  • Clerical Support
  • Client Meetings
  • Case File Preparation
  • Scheduling/Planning
  • Microsoft office
  • Fast learner

Timeline

Legal Assistant

Von Dohlen Law Firm
11.2022 - Current

Legal Secretary

Hollwarth Law Firm
05.2021 - 06.2022

Administrative Assistant

Perfect Catering
05.2019 - 05.2021

High School Diploma - undefined

Pine Tree High School

LeTourneau University

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