Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Willis

Denton

Summary

Conscientious Certified Pharmacy Technician known for high productivity and efficient task completion. Skilled in medication dispensing, patient communication, and maintaining accurate pharmacy records. Excel in time management, problem-solving, and teamwork to deliver reliable support to pharmacists and exceptional care to patients.

Overview

16
16
years of professional experience

Work History

Certified Pharmacy Technician

Walmart
Denton
09.2017 - Current
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Enhanced pharmacy efficiency by developing and implementing organizational systems.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Counseled patients on proper medication usage and potential side effects.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Received payment from customers and processed credit card transactions when necessary.
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
  • Managed medication inventory, including ordering and restocking medications as necessary.
  • Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
  • Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
  • Established or maintained medications and other patient profiles.
  • Verified prescriptions and drug labels, documents and packages.
  • Implemented and followed pharmacy protocols for medication disposal and waste management.
  • Restocked shelves with new supplies of medications as needed.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Assisted in training new employees on pharmacy procedures.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Ensured compliance with state and federal pharmacy laws and regulations.
  • Entered prescription information into computer databases.
  • Prepared prescription transfers to other pharmacies.
  • Operated cash registers to accept payments from customers.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Managed filing of prescriptions, both electronically and manually.

Cashier

Walmart
Denton
07.2009 - 09.2017
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Worked closely with front-end staff to assist customers.
  • Performed other duties as assigned by management.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Scanned items and checked pricing on cash register for accuracy.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Education

Certificate - Pharmacy Technician

National Healthcareer Association
Richardson, TX
09-2017

High School Diploma -

Fred Moore High School
Denton, TX
05-2003

Skills

  • Medication dispensing
  • Inventory management
  • Prescription verification
  • Patient counseling

Timeline

Certified Pharmacy Technician

Walmart
09.2017 - Current

Cashier

Walmart
07.2009 - 09.2017

Certificate - Pharmacy Technician

National Healthcareer Association

High School Diploma -

Fred Moore High School

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