Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Nicole Wood

New York,NY

Summary

As an experienced professional with significant expertise in fast-paced, agile settings, I excel in organizational management and customer support. Known for my ability to set clear goals and inspire teams with a shared vision for success, I specialize in resolving issues through information gathering and analysis, building strong relationships with colleagues and clients, and fostering collaborations. My background includes tailoring outreach and coordination to meet the evolving needs of youth in foster care, including creating databases of agencies that serve these youth, managing public events, and assisting with program evaluation and improvement for better outcomes. Recently, I have acquired skills in outreach for non-profit organizations, linking resources that could benefit kids in and out of the homecare system. I am proficient in Excel, Microsoft Office, PowerPoint, Canva, and Adobe Illustrator. Additionally, I am efficient in media management, including Facebook, Instagram, X, website management, and event planning. As a public relations major, I am looking to seek experience and growth to expand my horizons while familiarizing myself with diverse organizations, companies, and brands that cultivate to make an impact.

Overview

2
2
years of professional experience

Work History

VISA SPECIALIST OFFICIAL

BLS International
New York, NY
03.2022 - 06.2023
  • Managed workflow and operations in a public office setting, including computer support, monitoring client service times, and coordinating upkeep of all workstations to increase efficiency and quality service
  • Trained new employees on job function, staff expectations, and organizational policy
  • Established deadlines to complete tasks and projects in compliance with company rules and expectations
  • Monitored employee productivity and provided constructive feedback
  • Created daily appointment sheets using the VAS database
  • Reviewed passports and other important legal documents required for visa application
  • Processed Tourist Visa applications
  • Gathered Applicant biometrics documentation including passport picture and fingerprints
  • Conducted client correspondence via phone calls and emails
  • Processed payments with cash or credit card and reconciled cash payments at the close of business day
  • Handled Courier packaging.

The IDA and Asset-Building Collaborative of North Carolina, Inc.
Raleigh, NC
11.2023 - Current
  • Enhance SAYSO's statewide program for foster youth, focusing on independent living skills and financial stability, benefiting youth
  • Expanded SAYSO membership by refining outreach and coordination based on youth trends and needs
  • Compiled a comprehensive database of agencies serving foster youth
  • Assisted with data collection and analysis for program improvement
  • Developed a system to manage public event opportunities and engagements
  • Worked on the organization's website and social media and assisted with organizing and planning events
  • Established relationships with stakeholders to secure resources for youth, including financial stability, housing, and essential support for successful living.

Education

Public Relations

Southern New Hampshire University (online)
12.2025

Skills

  • Leadership and Coaching
  • Training and Development
  • Creating Databases of Agencies
  • Efficient Communication
  • Critical Thinking
  • Conflict Management
  • Relationship Building
  • Organizational Management
  • Financial Education
  • Public Relations Strategies
  • Program Outreach and Coordination
  • Public Speaking Management
  • Program Evaluation and Improvement
  • Recordkeeping
  • Problem-Solving
  • Teamwork and Collaboration
  • Written Communication
  • Organizational Skills

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

The IDA and Asset-Building Collaborative of North Carolina, Inc.
11.2023 - Current

VISA SPECIALIST OFFICIAL

BLS International
03.2022 - 06.2023

Public Relations

Southern New Hampshire University (online)
Nicole Wood