Highly adaptable, efficient and communicative Liaison Officer with strong background in multitasking. Effective in serving as middle person in streamlining multiple processes, resolving issues and improving communications. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Risk Management Liaison and Accounts Receivable
City Of Helena - Department Of Finance
316 N Park Ave, Helena, MT 59623
03.2022 - Current
Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
Proactively identified potential challenges or roadblocks within projects, formulating contingency plans to ensure success.
Successfully communicated with entities inside and outside of business.
Trained team personnel on liaison activities and protocols, mentoring and coaching to improve skills.
Gathered, organized and input information into digital database.
Optimized time and customer experience by effectively troubleshooting issues.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Administrative Assistant to the City Manager
City Of Helena
316 N Park Ave, Helena, MT 59623
09.2021 - 03.2022
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Administrative Assistant and Switchboard Operator
City Of Helena - Community Facilities
316 N Park Av, Helena, Mt 59623
08.2020 - 09.2021
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Order Management Representative/Accounts Receivable Coordinator at Rand Worldwide Subsidiary, Inc. dba Imaginit TechnologiesOrder Management Representative/Accounts Receivable Coordinator at Rand Worldwide Subsidiary, Inc. dba Imaginit Technologies
Contract & Accounts Receivable Management at Axon Group provides various Engineering ServicesContract & Accounts Receivable Management at Axon Group provides various Engineering Services
Accounts Receivable & Customer Account Management at Friedrich Air ConditioningAccounts Receivable & Customer Account Management at Friedrich Air Conditioning
<ul><li>Assist in preparing Subs Annual Budgets and reviewing Subs financial reports.</li><li>Provide support and training to partners to ensure adequate support for the program component.</li><li>Conduct partner technical supportive supervision on request basis from Grants & Compliance teams.</li><li>Coordinate grantee proposal review process and ensure compliance with solicitations and donor regulations.</li><li>Coordinate pre-award evaluations and assessments of potential grantees as needed.</li><li>Analyze, verify and review grantees proposal budgets to ensure donor compliance and reasonableness.</li><li>Coordinate the assessment of grantee risk and implement appropriate systems and agreements to minimize risk.</li><li>Ensure timely and appropriate close-out of sub-grants and coordinate the close-out of EGPAF prime grants.</li><li>Provide support and training to partners finance staff to build financial and accounting capacity to ensure adequate support for the program component.</li><li>Monitor partners’ spending patterns as part of the overall project budget to actual analytics.</li><li>Follow up on Grantee monthly invoices & supporting documents</li><li>Serve as an expert on applicable policies, procedures, rules, and regulations and assist staff with their interpretation and understanding of these.</li><li>Stays abreast of donor policies, procedures, rules and regulations and host country legal requirements and informs local and regional management of significant changes.</li><li>Perform internal departmental/grants reviews ensuring compliance with Foundation and donor requirements. Identify potential areas of compliance vulnerability and risk; assists with the development of corrective action plans for the resolution of problematic issues; and provides general guidance on how to avoid or deal with similar issues in the future</li><li>Conduct on-site financial compliance reviews which include: cash counts; review of accounts receivables including employee receivables; documentation of segregation of duties and internal control structure; document storage and retention</li><li>Document findings, propose improvements or change as relevant, disseminate findings and ensure follow up implementation of recommendations as well as resolution</li><li>Conduct random surprise checks and vendor verification reviews to ensure proper procurement procedures are being practiced and report on findings</li><li>Develops an effective Compliance & Ethics training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers</li><li>Assists with improving the awareness and understanding of compliance to assist employees with the establishment of a “culture of compliance”</li></ul> at Elizabeth Glaser Pediatric Aids Foundation<ul><li>Assist in preparing Subs Annual Budgets and reviewing Subs financial reports.</li><li>Provide support and training to partners to ensure adequate support for the program component.</li><li>Conduct partner technical supportive supervision on request basis from Grants & Compliance teams.</li><li>Coordinate grantee proposal review process and ensure compliance with solicitations and donor regulations.</li><li>Coordinate pre-award evaluations and assessments of potential grantees as needed.</li><li>Analyze, verify and review grantees proposal budgets to ensure donor compliance and reasonableness.</li><li>Coordinate the assessment of grantee risk and implement appropriate systems and agreements to minimize risk.</li><li>Ensure timely and appropriate close-out of sub-grants and coordinate the close-out of EGPAF prime grants.</li><li>Provide support and training to partners finance staff to build financial and accounting capacity to ensure adequate support for the program component.</li><li>Monitor partners’ spending patterns as part of the overall project budget to actual analytics.</li><li>Follow up on Grantee monthly invoices & supporting documents</li><li>Serve as an expert on applicable policies, procedures, rules, and regulations and assist staff with their interpretation and understanding of these.</li><li>Stays abreast of donor policies, procedures, rules and regulations and host country legal requirements and informs local and regional management of significant changes.</li><li>Perform internal departmental/grants reviews ensuring compliance with Foundation and donor requirements. Identify potential areas of compliance vulnerability and risk; assists with the development of corrective action plans for the resolution of problematic issues; and provides general guidance on how to avoid or deal with similar issues in the future</li><li>Conduct on-site financial compliance reviews which include: cash counts; review of accounts receivables including employee receivables; documentation of segregation of duties and internal control structure; document storage and retention</li><li>Document findings, propose improvements or change as relevant, disseminate findings and ensure follow up implementation of recommendations as well as resolution</li><li>Conduct random surprise checks and vendor verification reviews to ensure proper procurement procedures are being practiced and report on findings</li><li>Develops an effective Compliance & Ethics training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers</li><li>Assists with improving the awareness and understanding of compliance to assist employees with the establishment of a “culture of compliance”</li></ul> at Elizabeth Glaser Pediatric Aids Foundation