Overview
Work History
Timeline
Skills
Generic

Nicole Wortman

Lake Tapps,Washington

Overview

10
10
years of professional experience

Work History

Private Caregiver

Quadriplegic and Personal Care
Sumner
01.2019 - Current
  • Coordinate service dog commands, enhancing patient independence and daily success.
  • Administer medications accurately, ensuring patient health and safety.
  • Enhance patient mobility with daily therapy, improving life quality.
  • Align care plans with health goals, optimizing patient progress.
  • Customize care environments for safety, significantly improving well-being.

Funding Support Coordinator

Financial Pacific Leasing, LLC
Federal Way
01.2017 - 01.2019
  • Reviewed funding applications for compliance, ensuring smooth processing and timely approvals.
  • Assigned audits to teams, enhancing workflow efficiency and reducing delays.
  • Prepared and distributed weekly reports, aiding funders in making informed decisions.
  • Finalized legal documents promptly, consistently meeting service level deadlines.
  • Monitored and managed email inquiries, maintaining seamless operations.
  • Improved workflow by adopting innovative approaches to routine tasks.

Licensed Producer Agent

Farmers Insurance
Auburn
01.2017 - 01.2017
  • Received Washington State Licenses to write policies for Property, Casualty, Life, Health, and Disability.
  • Completed hands-on training at the Regional Office through the University of Farmers.
  • Gained practical experience as an independent agent, enhancing client engagement and policy sales.
  • Sat for and passed the State Board testing for insurance licensing.
  • Utilized field experience to effectively serve clients and meet their insurance needs.

Case Manager/Insurance Policy Review

Robert Half Intl Inc
Mercer Island
01.2016 - 01.2017
  • Audited life insurance policies, issuing 85+ binders daily, improving operational efficiency.
  • Updated policy statuses for agent reviews, ensuring timely and accurate information flow.
  • Coordinated tasks to enhance department performance in a 500+ employee corporate office.
  • Reviewed and issued life insurance contracts, maintaining high standards in a fast-paced environment.
  • Managed large-scale scanning project, cataloging 5,000+ files, enhancing document accessibility.
  • Assisted walk-in customers, ensuring high satisfaction and prompt resolution of requests.
  • Used GIS software and Outlook to improve service efficiency, addressing customer needs effectively.
  • Digitized over 5,000 documents for city planning, streamlining information access for public works.
  • Partnered effectively with city planners to optimize document accessibility and utility.

Administrative Assistant, Public Works Specialist

Robert Half Intl Inc
Kirkland
01.2015 - 01.2016
  • Customer Service Specialist, 2013 - 2015
  • Jaco Environmental, Inc., Bothell, WA
  • Certified Nursing Assistant, 2012 - 2013
  • Marysville Care Center, Marysville, WA
  • Certified Nursing Assistant, 2010 - 2012
  • Delta Rehabilitation Center, Snohomish, WA

Timeline

Private Caregiver

Quadriplegic and Personal Care
01.2019 - Current

Funding Support Coordinator

Financial Pacific Leasing, LLC
01.2017 - 01.2019

Licensed Producer Agent

Farmers Insurance
01.2017 - 01.2017

Case Manager/Insurance Policy Review

Robert Half Intl Inc
01.2016 - 01.2017

Administrative Assistant, Public Works Specialist

Robert Half Intl Inc
01.2015 - 01.2016

Skills

  • Case management
  • Patient care
  • Direct Patient Care
  • Medical Records Management
  • Verbal and written communication skills
  • Patient Management
Nicole Wortman