Nicole Wortman
Lake Tapps,Washington
Overview
10
10
years of professional experience
Work History
Private Caregiver
Quadriplegic and Personal Care
Sumner
01.2019 - Current
- Coordinate service dog commands, enhancing patient independence and daily success.
- Administer medications accurately, ensuring patient health and safety.
- Enhance patient mobility with daily therapy, improving life quality.
- Align care plans with health goals, optimizing patient progress.
- Customize care environments for safety, significantly improving well-being.
Funding Support Coordinator
Financial Pacific Leasing, LLC
Federal Way
01.2017 - 01.2019
- Reviewed funding applications for compliance, ensuring smooth processing and timely approvals.
- Assigned audits to teams, enhancing workflow efficiency and reducing delays.
- Prepared and distributed weekly reports, aiding funders in making informed decisions.
- Finalized legal documents promptly, consistently meeting service level deadlines.
- Monitored and managed email inquiries, maintaining seamless operations.
- Improved workflow by adopting innovative approaches to routine tasks.
Licensed Producer Agent
Farmers Insurance
Auburn
01.2017 - 01.2017
- Received Washington State Licenses to write policies for Property, Casualty, Life, Health, and Disability.
- Completed hands-on training at the Regional Office through the University of Farmers.
- Gained practical experience as an independent agent, enhancing client engagement and policy sales.
- Sat for and passed the State Board testing for insurance licensing.
- Utilized field experience to effectively serve clients and meet their insurance needs.
Case Manager/Insurance Policy Review
Robert Half Intl Inc
Mercer Island
01.2016 - 01.2017
- Audited life insurance policies, issuing 85+ binders daily, improving operational efficiency.
- Updated policy statuses for agent reviews, ensuring timely and accurate information flow.
- Coordinated tasks to enhance department performance in a 500+ employee corporate office.
- Reviewed and issued life insurance contracts, maintaining high standards in a fast-paced environment.
- Managed large-scale scanning project, cataloging 5,000+ files, enhancing document accessibility.
- Assisted walk-in customers, ensuring high satisfaction and prompt resolution of requests.
- Used GIS software and Outlook to improve service efficiency, addressing customer needs effectively.
- Digitized over 5,000 documents for city planning, streamlining information access for public works.
- Partnered effectively with city planners to optimize document accessibility and utility.
Administrative Assistant, Public Works Specialist
Robert Half Intl Inc
Kirkland
01.2015 - 01.2016
- Customer Service Specialist, 2013 - 2015
- Jaco Environmental, Inc., Bothell, WA
- Certified Nursing Assistant, 2012 - 2013
- Marysville Care Center, Marysville, WA
- Certified Nursing Assistant, 2010 - 2012
- Delta Rehabilitation Center, Snohomish, WA
Timeline
Private Caregiver
Quadriplegic and Personal Care
01.2019 - Current
Funding Support Coordinator
Financial Pacific Leasing, LLC
01.2017 - 01.2019
Licensed Producer Agent
Farmers Insurance
01.2017 - 01.2017
Case Manager/Insurance Policy Review
Robert Half Intl Inc
01.2016 - 01.2017
Administrative Assistant, Public Works Specialist
Robert Half Intl Inc
01.2015 - 01.2016
Skills
- Case management
- Patient care
- Direct Patient Care
- Medical Records Management
- Verbal and written communication skills
- Patient Management