Nicole Wunderlin
Summary
Experienced and successful seller passionate about learning and development looking to make a change from a Client Executive role to a Sales Training and Enablement role. Articulate communicator and thoughtful listener known for understanding customer needs and delivering effective solutions through strong understanding of multiple sales methodologies. Experienced in mentoring team members by building trusting relationships and creating excitement around product and client impact.
Overview
9
9
years of professional experience
Work History
Client Executive
Diligent
Remote
01.2022 - Current
- Q1 #1 Mid-Market Expansion rep hitting 135% of quota and 1H 2023 top performer
- Build and maintain strategic partnerships with existing C-suite clients to upsell target account revenue by 30%- 50%
- Utilize MEDDICC Qualification Framework and Command of the Message through deal process
- Coach and mentor assigned Client Development Rep
- Independently manage full sales cycle from targeted outreach and pipeline generation to contract negotiation
- Effectively forecast quarterly revenue bookings in comparison to quotas
- Collaborate with assigned Client Development Rep and Customer Success Manager to uncover opportunities
- Advise and consult clients on topics such as but not limited to: Board and Leadership Meeting Management, Entity and Subsidiary Management, ESG Reporting, and Audit, Risk, and Compliance
Account Executive
Gartner
Dallas, TX
08.2019 - 01.2022
- Act as a strategic partner with C-level and senior executives across various organizations within assigned territory
- Manage and renew client contracts while owning the full sales cycle from prospecting through close
- Act as a mentor for new hires and interns and led team-wide training on sales processes for Gartner products
- Manage, retain, and scale a book of 6 enterprise to mid market accounts ranging in revenues from $100 million to $1 billion - acting as service delivery partner, providing customer service and managing entirety of client relationships
- Responsibility to understand and articulate key Information Technology initiatives to guide conversation and make recommendations on strategic research and next steps
- Lead service kick-off calls, bi-weekly cadence meetings with seat-holders, mid-year impact assessments, renewal meetings, as well as discovery and demonstration meetings with non-seatholders to expand partnership
- Hit 500% of growth quota in 2020 and sold a $126k deal to make 'Big Deal Club'
Account Executive
Image.works
Madison, WI
04.2018 - 07.2019
- Obtain new clients through a high volume of cold calling, follow ups, and building rapport
- Help financial and healthcare clients explore strategies for overcoming challenges and reaching their marketing goals
- Close sales and continue to develop lasting relationships with clients
Program Placement Associate
Remote Year
Remote
12.2017 - 04.2018
- Engage with a high volume of potential customers through phone calls, text messages, and emails
- Educate customers on Remote Year by providing program information and answering questions
- Create relationships and pass qualified customers along in the sales process
Ambassador
Remote Year
Dallas, TX
06.2017 - 12.2017
- On the ground representative in Dallas, TX helping future Remotes learn about the Remote Year brand
- Engage with potential customers through email, phone calls, and face-to-face interactions
- Plan and execute events targeting future customers
Inside Sales Representative
Hewlett Packard Enterprise
Plano, TX
06.2016 - 06.2017
- Establish relationships within a set list of accounts to generate new business
- Provide customers with innovative IT solutions that alleviate the customers' challenges while helping achieving their goals
- Utilize SalesForce.com to manage accounts, processes, and current opportunities
- Work closely with a sales team of field reps, inside specialists, and partner resources
Sales Management Trainee Intern
Enterprise Rent-A-Car
Appleton, WI
05.2015 - 04.2016
- Ensure customer satisfaction throughout entire rental process
- Run daily operations with minimal supervision
- Excel in sales by building relationships with customers and explaining the benefits of products
Education
Bachelor of Business Administration - Marketing Major With A Sales Emphasis
University of Wisconsin Oshkosh
05.2016
Skills
- Excellent communication skills to work closely with C-level executives and cross- functional teams
- Adaptable and able to thrive in a changing and remote environment
- Proficient in sales tools such as Salesforce, Outreach, and Gong
- Sales expertise in MEDDICC, Command of the Message and the Challenger Method
- Successful relationship management through consulting, renewing, and expanding client business
Timeline
Client Executive
Diligent
01.2022 - Current
Account Executive
Gartner
08.2019 - 01.2022
Account Executive
Image.works
04.2018 - 07.2019
Program Placement Associate
Remote Year
12.2017 - 04.2018
Ambassador
Remote Year
06.2017 - 12.2017
Inside Sales Representative
Hewlett Packard Enterprise
06.2016 - 06.2017
Sales Management Trainee Intern
Enterprise Rent-A-Car
05.2015 - 04.2016
Bachelor of Business Administration - Marketing Major With A Sales Emphasis
University of Wisconsin Oshkosh
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