Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Yamunaque

Elizabeth,New Jersey

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

1
1
year of professional experience

Work History

Cashier

Sephora
09.2023 - Current
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Upsold additional products and services to customers, increasing revenue.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Cashier

Michael Kors
05.2023 - 08.2023
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Cashier

Aeropostale
07.2022 - 01.2023


  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Education

Bachelor of Science - Business Marketing

Kean University
Union, NJ
05.2027

Skills

  • Cash Handling
  • ID Verification
  • Payment Processing
  • Returns Processing
  • Cash Register Operation
  • POS Systems
  • Customer Assistance
  • Drawer Balancing
  • Retail Merchandising
  • Customer Service
  • Refund Handling
  • Money Handling
  • Upselling Techniques

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Cashier

Sephora
09.2023 - Current

Cashier

Michael Kors
05.2023 - 08.2023

Cashier

Aeropostale
07.2022 - 01.2023

Bachelor of Science - Business Marketing

Kean University

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Nicole Yamunaque