Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Young

Manila

Summary

Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Appointment Setter

Launch Leads
04.2022 - 03.2023
  • Set appointments with salespeople and potential customers.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
  • Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
  • Answered phone calls and answered questions from potential customers.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Addressed client inquiries and updated database information.

Housekeeper Supervisor

Vacation Inn
03.2018 - 04.2022
  • Placed orders for housekeeping supplies and guest toiletries.
  • Worked with front desk to respond promptly to all guest requests.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Cashier

Chevron
12.2017 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Pleasant Grove High School
Pleasant Grove, UT
06.2001

Skills

  • Script Memorization
  • Telephone Etiquette
  • Salesforce CRM
  • Positive Attitude
  • Script Reading
  • Flexible Schedule
  • Setting appointments

Timeline

Appointment Setter

Launch Leads
04.2022 - 03.2023

Housekeeper Supervisor

Vacation Inn
03.2018 - 04.2022

Cashier

Chevron
12.2017 - 04.2021

High School Diploma -

Pleasant Grove High School

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Nicole Young