Nicole Zang
Butler,PA
Summary
Dynamic Project Manager with extensive experience at Classic Rock Fabrication, excelling in project scheduling and client relations. Proven ability to deliver exceptional customer satisfaction while utilizing 2020 design software and extensive cabinet knowledge. Adept at fostering collaboration among teams and ensuring successful project outcomes through effective communication and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Project Manager
Classic Rock Fabrication
08.2021 - Current
- Provided accurate estimates, handled order entry, and coordinated scheduling.
- Established effective communication among team members and kitchen and bath retailers for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Kitchen Designer
The Home Depot Inc
09.2013 - 08.2021
- Crafted precise kitchen layouts considering client preferences, budgetary guidelines.
- Guided clients through the selecting flooring, counters, cabinets, appliances as well as any other items needed to complete the project.
- Fostered strong connections with clients, installers and suppliers.
- Supported multiple store departments during peak times.
Templater, Showroom Manager, Project Manager
Bradley Stone Industries
07.2011 - 08.2013
- Measured dimensions of client properties to ensure accurate countertop installation.
- Assisted clients in showroom with slab selection for projects.
- Handled estimation, order processing, and job scheduling.
- Problem solved issues to keep project running smoothly.
Project Manager
Apex Surfaces
11.2005 - 05.2011
- Generated pricing estimates for granite and quartz surfaces.
- Oversaw the process of order entry, template scheduling, and installation.
Kitchen Designer
The Home Depot Inc
11.1999 - 11.2005
- Crafted comprehensive kitchen layouts tailored to client requirements, budgets, and available resources.
- Prepared detailed project quotes tailored to custom designs.
- Developed and sustained effective relationships with installers and suppliers.
Education
High School Diploma -
Platte Canyon High School
Bailey, CO06.1998
Skills
- Project manager
- Project scheduling
- Problem solving
- 2020 design software
- Stoneprofits software
- Moraware software
- Extensive cabinet knowledge across multiple brands
- Knowledge of multiple countertop products
Accomplishments
- Repeatedly ranking in the top 3 in sales for the district with Home Depot
- Averaging 4 million dollars per year in order management for classic rock fabrication
Timeline
Project Manager
Classic Rock Fabrication
08.2021 - Current
Kitchen Designer
The Home Depot Inc
09.2013 - 08.2021
Templater, Showroom Manager, Project Manager
Bradley Stone Industries
07.2011 - 08.2013
Project Manager
Apex Surfaces
11.2005 - 05.2011
Kitchen Designer
The Home Depot Inc
11.1999 - 11.2005
High School Diploma -
Platte Canyon High School