Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Zhuk

Mequon,WI

Summary

As a Store Team Member, I prioritize providing exceptional customer service. This includes warmly greeting customers, answering their questions, and using the POS system to process purchases. I am committed to working collaboratively with my team to achieve departmental and company goals. My goal is to create a positive shopping experience by ensuring the store is clean and well-maintained. I am always courteous and efficient in delivering fast, friendly customer service to ensure customer satisfaction, improve store profitability, and uphold the organization's mission. With excellent organizational skills and attention to detail, I am capable of handling multiple tasks simultaneously. In addition, I am available to work flexible schedules, including nights, weekends, and holidays based on business needs.

Overview

1
1
year of professional experience

Work History

Cashier

Piggly Wiggly Grocery Store
03.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Grocery Store Stocker

Piggly Wiggly Grocery Store
01.2023 - 06.2023
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Greeted customers and directed to requested products.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Maintained effective team member communication.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Lifeguard

JCC Summer Camp
06.2022 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Educated patrons on safety protocols and enforced safety rules.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.

Summer Nanny

Parents Of Children
06.2023 - 08.2023
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Played games, worked on puzzles, and read books to young children.

Education

High School Diploma -

Homestead High School
Mequon, WI
06.2023

Skills

  • First Aid
  • Exceeding Customer Expectations
  • Team Collaboration
  • Guest Satisfaction
  • Complex Problem-Solving
  • Goal-Driven

Timeline

Summer Nanny

Parents Of Children
06.2023 - 08.2023

Grocery Store Stocker

Piggly Wiggly Grocery Store
01.2023 - 06.2023

Lifeguard

JCC Summer Camp
06.2022 - 08.2023

Cashier

Piggly Wiggly Grocery Store
03.2022 - 08.2022

High School Diploma -

Homestead High School
Nicole Zhuk