Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nicole A Vu

Orlando,FL

Summary

Given the opportunity, my qualifications and skills would be a great fit to your organization, where I have the opportunity to further my experience and success to grow within your workplace. I take full leadership in training to build leverage and talent for team members who wish to excel with a proficient in Excel and Microsoft Word. Over, 15 years of high-energy management bringing extensive experience in retail settings and human resources. Also, set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. I am known to be an organized and focused person. Responsive and engaging human resources skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations. I am equipped with prior experience to work and stay at task through high-stressed situations. In the District manager in training role, I was in charge for a district of over 6 store's. Also, successful years of experience in Retail and Customer Service, as well as Business Administration and Data Entry knowledge throughout accountable Corporations and such as AMERICAN ONE FINANCE, Extra Space Storage, THINGS TO REMEMBER, and ABERCROMBIE & FITCH. Seasoned Safety Supervisor with background in developing and implementing safety protocols across various industries. Strengths include keen attention to detail, strong communication skills, and ability to foster safety-conscious culture among staff members. Proven track record of successfully reducing workplace incidents and maintaining compliance with health and safety regulations. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Safety Supervisor/Client Service Representative/Estimator

Titan Electrica southeast
Orlando , FL
12.2023 - 08.2024
  • Enhanced human resources functionality by ensuring comprehensive and up-to-date employee data management. Spearheaded effective recruitment initiatives to encourage qualified candidate applications. Oversaw all employee relations matters while meticulously maintaining critical records.
  • Analyzed incident investigation data to identify trends or patterns for preventing future accidents. Reported findings of workplace accidents to management and monitored employee activities for adherence to safety protocols. Advised management on maintaining a safe working environment and coordinated inter-team activities for compliance with OSHA regulations.
  • Conducted periodic inspections of vehicles in the fleet to ensure safety standards are met. Reviewed fleet documents and records to ensure accuracy of information. Prepared invoices, bills, purchase orders and other financial documents pertaining to fleets operations. Monitored fuel consumption of vehicles in the fleet and identified areas for improvement. Ensured compliance with applicable laws, regulations and company policies for the fleet operations.
  • Tracked mileage usage for the fleet, updating records diligently. Provided critical support services including appointment scheduling and travel arrangements. Managed vehicle repair inventory and supervised driver information to optimize delivery scheduling.
  • Compiles data from suppliers to update material pricing databases as needed. Develops quantity takeoffs from blueprints and drawings using computer-aided design systems or manual calculations. Assists in developing scopes of work for bid packages. Reviews and analyses plans, specifications, proposals, and other documentation to prepare time, cost, materials, and labor estimates. Utilized advanced estimation software to enhance accuracy and efficiency of cost calculations. Analyzed blueprints and other documents to prepare time, cost and labor estimates.

Logistics Executive

Total Quality Logistics Inc.
Tampa, FL
10.2019 - 12.2019
  • Directed shipping and receiving of wide range of products daily. Coordinated driver dispatch to accomplish daily delivery requirements. Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution. Worked with internal and external partners to meet customers' complex needs while adhering to state, national and international constraints and guidelines. Communicated with drivers and personnel to coordinate timely delivery of goods and materials. Directed dispatching, routing, and tracking of over 12 truck vehicles. Maintained updated and detailed records of calls in physical and electronic database. Also, have professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport. Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Monitored vehicle locations to coordinate timely arrivals. Utilized dispatch software to enter customer orders, deliveries and receipts. Created delivery routes and optimized plans for traffic, road conditions, and other factors. Monitored and tracked status of shipments in transit to confirm on-time delivery. Coordinated closely with other departments to facilitate smooth delivery operations and Provided training and guidance to new dispatchers.

Store Manager

Piercing Pagoda
Orlando, FL
11.2016 - 11.2019
  • At Piercing Pagoda, I was able to make history by making my store into the $1million dollar store in the southern side of the company. The store is in 3rd place in the company out of 600 stores. I won 3 awards in my first year. In My 1st year we made it into $1.1 million, 2 year $1.2 million and trending $1.4 million. We hit all 4 of the metrics standard since I work for Pagoda. The store has won many awards for being the top performing store in the east coast of the company. We are number one in the company for leasing program with the company Progressive. Assisted with hiring, training and mentoring new staff members. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Managed daily and weekly marketing and leasing plans. Explained terms of lease and amounts to be paid. Monitored performance of individual leasing employees and coached on successful strategies. Trained leasing on regulatory requirements, company policies, and office procedures. Managed inventory control, cash control, and store opening and closing procedures. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.

District Training Manager

LIDS
Orlando, FL
09.2013 - 06.2015
  • In the past year I’ve gotten promoted 4 times at Lids. Two of them were to a high volume store and the other two were to higher position. I have been one of the most achieve managers in the District and South Region. In 7 Months we manage to make $1Million dollars and the first to be in the region. Our store is the number one in the region taking out the #1 store since 2012. We got the most achievement Award. The two stores that I have been in as a store manager did not missed plan. Trained new hires to perform cross-training exercises with experienced workers. Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees. Managed all exempt employee coaching, training, and performance improvement actions. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. Evaluated employee performance and conveyed constructive feedback to improve skills. Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement. Successfully managed budgets and allocated resources to maximize productivity and profitability. Leveraged data and analytics to make informed decisions and drive business improvements. Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Education

High School Diploma -

Timber Creek High School
Orlando, FL
05.2007

Skills

  • Wages and Salary
  • Unit Training Management
  • Monthly Inventory
  • Quarterly Reviews
  • Performance Metric
  • Operations and Logistics
  • Inventory Audits
  • Profit Margins
  • Distribution and Warehousing
  • Profit and Loss Management
  • Strategic and Business Planning
  • Employment Law
  • Business Administration
  • Staff Development
  • Negotiation
  • Estimate Preparation
  • Obtaining bids
  • Construction knowledge
  • Preparing estimates
  • Analytical Thinking
  • Bluebeam

  • GPS Navigation
  • Route Planning
  • Fleet monitoring
  • Fleet Management
  • Vehicle Maintenance
  • Government regulatory requirements
  • Inspection and quality assurance
  • Site auditing
  • Incident Investigation
  • Incident Reporting
  • Construction Site Management
  • Staff training and mentoring
  • Fall protection
  • Hazard Identification
  • Personal Protective Equipment
  • Chemical Handling
  • Ladder safety
  • Lockout and tagout procedures
  • Environmental Monitoring
  • Company Policy Compliance
  • Electrical Safety
  • Safety audits

Languages

English
Professional
Spanish
Professional
Portuguese
Limited

Certification

  • OSHA 30
  • OSHA Academy

Timeline

Safety Supervisor/Client Service Representative/Estimator

Titan Electrica southeast
12.2023 - 08.2024

Logistics Executive

Total Quality Logistics Inc.
10.2019 - 12.2019

Store Manager

Piercing Pagoda
11.2016 - 11.2019

District Training Manager

LIDS
09.2013 - 06.2015

High School Diploma -

Timber Creek High School
Nicole A Vu