Nicole Alexia Silva
Brownsville
Overview
10
10
years of professional experience
1
1
Certification
Work History
Speech-Language Pathologist-Assistant
Mercy Kids Rehab
Brownsville
06.2024 - 07.2025
- Collaborating with parents, the patients, and Occupational Therapist/Physical Therapist teams to ensure a safe and effective experience for the patients.
- Building a strong rapport with the patients to understand their preferences and find activities the patients enjoy.
- Addressing and resolving both the parents and the patient's concerns/needs in order to maintain a sufficient session.
Server Assistant
Main Event Entertainment
Brownsville
06.2022 - 11.2022
- Handled daily maintenance for the food prepping area and maintained daily logs.
- Planned and organized banquets for guests.
- Collaborated with parents in order to provide a satisfactory event.
- Addressed and resolved customer's needs and concerns in order to provide a satisfactory visit.
- Developed strategies to expedite food delivery methods.
- Assist servers in day-to-day activity.
- Directed training for incoming employees.
- Deliver A+ customer service to guests.
Sandwich Artist
Subway
Brownsville
03.2019 - 08.2019
- Assisted 50+ customers per shift with duties including handling orders both in the dining area and drive thru.
- Monitored food supply available on floor and assess restock efforts.
- Initiated housekeeping duties and demonstrated organizational skills.
- Handled transactional charges adhering to subway protocols.
Chuck. E. Cheese
Brownsville
01.2016 - 05.2016
- Reinforced authority when handling 60+ guests for 3 parties.
- Arranged communication with guests, in terms of taking food orders or resolving customers' needs including utilization of American Sign Language.
- Managed and organized events for guests with duties including strong communication between staff and guests.
- Applying logistical skills (order details: number of guests, drinks, food, tokens, etc.)
- Implemented child safety techniques including exit tickets for both children and parents.
Education
Master of Science - Communication Sciences And Disorders
The University of Texas Rio Grande Valley
Edinburg, TX05-2027
Bachelor of Science - Communication Sciences and Disorders, American Sign Language
University of Texas Rio Grande Valley
Edinburg, TX05.2024
High School Diploma -
James Pace Early College High School
Brownsville, TX05.2020
Skills
- Effective communication skills
- Patient interaction
- Event coordination
- Customer service
- Problem-solving skills
- Teamwork and collaboration
- Time Management
- Cultural Awareness
- Adaptability and Flexibility
Certification
• Certificate of attendance (Basic American Sign Language), 01/01/21
• OSHA Certified, 01/01/19
• CPR Certified, 01/01/18
• CPR Certified, 01/01/24
• Healthcare Provider CPR/AED: Adult, Child, & Infant + First Aid (BLS), 01/01/27
• Speech Language Pathologist Assistant, 01/01/25 to 01/01/26
• OSHA Certified, 01/01/19
• CPR Certified, 01/01/18
• CPR Certified, 01/01/24
• Healthcare Provider CPR/AED: Adult, Child, & Infant + First Aid (BLS), 01/01/27
• Speech Language Pathologist Assistant, 01/01/25 to 01/01/26
Volunteer Experience
- Student shadowing, 01/01/23
- Summer blast, 01/01/23
- TRIO Student Support Services-UTRGV, 01/01/23
- Animal Shelter Tidy-up (painting & gardening)- International Christian Center, 01/01/23
- Team Mario Toy Drive, 01/01/23
- Posters for RGVDSA Walk, 01/01/23
Timeline
Speech-Language Pathologist-Assistant
Mercy Kids Rehab
06.2024 - 07.2025
Server Assistant
Main Event Entertainment
06.2022 - 11.2022
Sandwich Artist
Subway
03.2019 - 08.2019
Chuck. E. Cheese
01.2016 - 05.2016
Master of Science - Communication Sciences And Disorders
The University of Texas Rio Grande Valley
Bachelor of Science - Communication Sciences and Disorders, American Sign Language
University of Texas Rio Grande Valley
High School Diploma -
James Pace Early College High School