Nicole Ann Dilley
AuPairCare Live-In Childcare
East London,Eastern Cape
1
Language
1
Certification
2027
years of professional experience
Resourceful professional with international childcare experience and additional background in administration and customer service, known for a strong work ethic, clear communication and adaptability. Eager to bring my skills to a new team.
Work History
AuPair
2 Years- Provided attentive, reliable, and age appropriate childcare in a private family setting.
- Managed children's daily routines, including morning preparation, school drop-offs/ pick-ups, meals, and bedtime.
- Prepared nutritious meals and snacks while accommodating children's individual preferences.
- Transported children safely to and from school, extracurricular activities, appointments, and social activities.
- Planned and supervised educational, recreational and age appropriate activities.
- Assisted with homework, reading, and school related responsibilities.
- Maintained a safe, organised, and nurturing environment for the children.
- Supported children's social, emotional, and developmental needs.
- Managed children's laundry, belongings, toys, and personal spaces.
- Communicated children's laundry, belongings, toys, and personal spaces.
- Communicated regularly with parents regarding schedules, activities, and children's needs.
- Demonstrated strong time management, responsibility, patience, adaptability, and communication skills.
Legal Secretary Assistant
1 Year 7 Months- Coordinated administrative and secretarial tasks for attorneys managing deceased estates, wills, and trusts, ensuring timely and accurate documentation.
- Prepared, formatted, and proofread legal correspondence, documents, and reports.
- Assisted with the administration and processing of deceased estates.
- Maintained and organised confidential client and estate files.
- Communicated professionally with clients, beneficiaries, executors, trustees, and external parties.
- Assisted with preparing documentation relating to wills and estate planning.
- Managed incoming and outgoing correspondence, emails, and telephone enquires.
- Scheduled appointments, meetings, and consultations for attorneys and clients.
- Assisted with filing and submitting documentation to relevant authorities and institutions.
- Monitored deadlines and followed up on outstanding documentation and requests.
- Requested and compiled documents and information required for estate administration.
- Assisted with maintaining accurate records of estate assets, liabilities, beneficiaries, and related documentation.
- Performed data entry and maintained accurate electronic and physical filing systems.
- Handled sensitive personal and financial information with a high level of confidentiality and professionalism.
- Liaised with banks, government departments, financial institutions, and other third parties on behalf of the legal team.
- Provided general administrative support to attorneys and assisted with the day-to-day operations of the department.
Junior Administrator
6 Months- Oversaw document printing processes.
- Maintained and organised files.
- Managed on-demand shredding.
- Document scanning, to ensure accurate digital archiving.
- Recorded and summarised meeting discussions to support accurate records and follow-up actions.
- Coordinated venue booking.
- Tracked staff activities throughout the day to improve call responsiveness.
- Provided administrative assistance.
- Gathered and logged data to optimize operational workflows.
- Supported coworkers to maintain efficient workflow.
- Any other reasonable task that supports the smooth running of the workplace.
Waitress - Part Time
7 Months- Delivered exceptional customer service by anticipating guest needs and preferences.
- Managed multiple tables effectively, ensuring prompt attention and satisfaction for all guests.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Trained new staff on service protocols and menu offerings to enhance team efficiency.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Receptionist / Personal Assistant - Part Time
8 Months- Responded to incoming phone calls, providing assistance and information to enhance customer satisfaction.
- Facilitated timely reminders for appointments.
- Managed the booking process to ensure timely confirmations.
- Managed daily closing tasks.
- Conducted end-of-day cash register reviews.
- Oversaw cleaning and maintenance of reception area.
- Ensured workspace cleanliness and organization.
- Attended to employer's every need.
Babysitter
1 Year- Developed and implemented creative educational games and activities.
- Supervised children during activities, ensuring safety and engagement.
- Managed daily routines, including meal preparation and hygiene practices.
- Communicated effectively with parents regarding children's progress and needs.
- Ensured children adhered to scheduled bedtime routines.
Contracted Merchandiser - Part Time
- Completed a short-term work experience placement to gain professional exposure.
- Managed product displays to enhance visual appeal and drive customer engagement.
- Assisted with merchandising strategies to optimize store layout and product placement.
- Collaborated with team members to streamline stock replenishment processes.
- Conducted inventory checks to ensure stock accuracy and availability.
Education
High School Diploma
Skills
Time management
Adaptability.
Teamwork.
Childcare management
Patience.
Microsoft Office
Interpersonal Skills
Neat and Tidy.
Organisational Skills
Languages
English
Native or Bilingual
Date of Birth
4th of April 2003
Gender
Female
Nationality
South African
In case of an emergency
Mark Dilley (Father) - 083-706-9684
Certification
- Certified TEFL / TESOL, Bridge Education Group - 120 Hours
Interests
Reading
Cooking
Baking
Drawing
Hiking
Interior Designing
Swimming
Timeline
AuPair
AuPairCare Live-In Childcare
01.2025 - 01.2027Read More
Legal Secretary Assistant
Gravett Schoeman Inc.
04.2023 - 11.2024Read More
Junior Administrator
SKG Properties
10.2022 - 04.2023Read More
Waitress - Part Time
Jade Garden Fusion Restaurant
02.2022 - 09.2022Read More
Receptionist / Personal Assistant - Part Time
Takara Wellness Centre
01.2022 - 09.2022Read More
Babysitter
Private Home
03.2020 - 03.2021Read More
Contracted Merchandiser - Part Time
BUCO
2019 - 2019Read More
Hands On Education Learning Centre
High School Diploma
Read More