Nicole B. Bennett
Baltimore,MD
Summary
Dynamic investigative professional with over 20 years of experience in criminal and administrative law, specializing in fraud analysis and financial risk mitigation. Recognized for exceptional analytical skills, critical thinking, and problem-solving abilities that drive effective outcomes. Proven track record of collaboration and adaptability, consistently delivering reliable results in high-pressure environments. Expertise in fraud detection, data analysis, and regulatory compliance enhances the ability to protect organizational integrity and foster trust.
Overview
33
33
years of professional experience
Work History
Senior Fraud Analyst
ITConcepts / SSA
Baltimore, Maryland
04.2024 - 09.2025
- Duties include analyzing potential fraudulent Social Security Administration (SSA) accounts via various platforms to determine if fraud has or is currently occurring both internally and externally and effectively leading and mentoring a team, working collectively to meet deadlines and solve complex tasks.
- Evaluate system alerts for potentially fraudulent activity
- Review transactions in multiple systems as well as input from other sources to identify fraud
- Communicates with internal and external sources related to potentially fraudulent activity
- Provides input on new ways of identifying fraud as well as improving existing fraud models
- Works with technical staff to test fraud models
- Participates in meetings and events representing the customer and SSA
- Utilize a variety of proprietary technology systems to include case management systems and various compliance, workflow, and database systems.
- Conducted thorough investigations of suspicious activities, ensuring compliance with regulatory standards.
- Analyzed transaction patterns to identify and prevent fraudulent activities.
- Led initiatives to improve reporting systems, increasing accuracy of fraud-related data analysis.
- Evaluated customer data to identify and prevent fraudulent activities.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Facilitated information sharing among team members through regular meetings and discussions, fostering a collaborative work environment focused on continuous improvement.
Senior Fraud Analyst
Cheenga/Securities Exchange Commission
Baltimore, MD
05.2021 - 03.2024
- Duties include obtaining and researching documents, data and other information related to investigations and cases for the Security Exchange Commission (SEC) Office of Investigative and Market Analytics, Division of Enforcement.
- Collect and analyze large volumes of financial data for potential fraud.
- Collate data and produce reports for senior managers and stakeholders.
- Recognize patterns of fraud and suggest new methods of detection, mitigation, and prevention.
- Assist with the implementation of new processes and software solutions.
- Performs complex research and presents findings as required for each project.
- Conducts analytical reviews of phone records related to allegations of potential insider trading cases.
- Perform Social Media scrapping.
- Reviews and analyzes the records of financial institutions such as savings and loan associations including operating and investment records.
- Conducts in-house telephone and database research; manages case files.
- Other duties as assigned.
- Analyzed complex fraud patterns using advanced analytical tools to mitigate risks.
- Led cross-functional teams in developing fraud prevention strategies and initiatives.
Senior Fraud Analyst
Northrup Grumman/SSA
01.2020 - 05.2021
- Duties include analyzing potential fraudulent Social Security Administration (SSA) accounts via various platforms to determine if fraud has or is currently occurring both internally and externally and effectively leading and mentoring a team, working collectively to meet deadlines and solve complex tasks.
- Serves as a subject matter expert for the Social Security Administration's Financial Fraud Prevention, Reengineered Comprehensive Integrity Review Program (RCIRP) as the main point of contact for daily inquiries and to analyze complex tasks.
- Conduct research across SSA (Social Security Administration) platforms to monitor SSA employee activity to ensure compliance to rules and regulations as it relates to various case types involving PII to include banking and personal information.
- Verify and approve requests for Junior Analysts seeking to gain access secure systems.
- Collaborate with SSA staff Analysts to discuss findings and process improvements to enhance the efficiency and effectiveness of the program.
- Utilize a variety of proprietary technology systems to include case management systems and various compliance, workflow, and database systems.
Investigator (Administrator II)
State of MD-Office of the Inspector General
Baltimore, MD
01.2015 - 01.2018
- Duties included developing investigative work plans to conduct reviews/examinations/investigations of suspected welfare fraud in the SNAP Program within the Department of Human Services. Referrals included allegations of financial fraud, waste, and abuse of the SNAP Program.
- Analyze and interpreted policies and procedures concerning the SNAP Program to ensure compliance with federal and state laws.
- Collaborated with federal and state law enforcement agencies to gather information and perform investigations on individuals suspected of fraud or financial crimes.
- Investigations involved gathering and analyzing data, conducted interviews, and prepared detailed reports outlining facts of cases and the findings.
- Testified at hearings for both Administrative and Criminal proceedings and maintained an investigative network of representatives, including but not limited to Social Security Administration, ICE, US Department of Agriculture, State's Attorney's Offices, Attorney General's Office, Internal Revenue Services, public and private schools, State, and local law enforcement agencies.
- Utilize State of Maryland platforms to include LEXIS NEXIS, Work Number, ONBASE, CARES AND EPPIC (EBT), MVA, CJIS, police reports, employment, and residential records to ensure recipients of Federal programs involving money were following State of Maryland COMAR.
- Investigations involved subpoenas for various records to include bank and employment records.
- Interviewed both witnesses and accused, collected, and reviewed data to make determination if allegations of potential fraud were either substantiated or non-substantiated.
- Drafted findings and acted as the representative for the State of Maryland in Administrative Hearings where substantiated cases of welfare fraud were heard by an Administrative Judge.
Investigator (Administrator I)
State of MD-Board of Pharmacy
Baltimore, MD
05.2013 - 01.2015
- Duties included ensuring all pharmacist, pharmacy technicians and pharmacies meet a minimum standard of practice by monitoring all license and registered entities while working in conjunction with Board of Pharmacy Inspectors.
- Performed onsite inspections that had suspected violations involving fraudulent prescriptions, and/or employee misconduct, and theft.
- Gathered and analyzed data, interviewed witnesses, prepared, and submitted subpoenas for documentation pertaining to cases being investigated, conducting on-site visits and prepared detailed investigative report of findings to the Board of Pharmacy Disciplinary Board Meetings on a monthly occurrence.
- Testify at Administrative hearings and worked on joint investigations involving Baltimore City/County, State and Federal law enforcement agencies.
- Detailed experience describing what you did, how you did it, and the impact/result of that work
- Analyzed evidence and documentation to identify potential violations within the pharmaceutical sector.
Administrative Sergeant
Baltimore Police Department
Baltimore, MD
06.2011 - 10.2012
- Duties included researching, drafted, and initiated workflow improvements for increased productivity; ensured Agency was compliant with Federal and State guidelines to maintain accreditation as a police agency. Responsible for approving payroll, leave and FMLA.
- Researched and analyzed data pertaining to Human Resource issues to include but not limited to; FMLA, EEOC, BPD Employment guidelines and disciplinary issues involving members of the Agency.
- Prepared detailed reports pertaining to both Administrative and Operational procedures within Baltimore Police Department.
- Ensured deliverables of weekly stats involving Recruitment, Medical Leave, Disciplinary Hearings, Fiscal and Retirement of BPD staff were accurate.
- Created and managed various programs and implemented the first college intern program within Baltimore Police Department.
- As a Patrol Sergeant, I lead a squad of officers who conducted various street level investigations involving drugs and guns where warrants were obtained that led to additional charges involving money laundering schemes that BPD worked in conjunction with ATF, IRS and Federal Joint Task Teams to bring about additional federal prosecutions.
- Supervised a staff of both sworn and civilian personnel and performed other duties assigned as needed.
- As a District Administrative Sergeant for the Central District, I conducted approx. 100-150 district level internal investigations involving general complaints, officer misconduct and use of force. In addition, I also received more in-depth investigations but based on BPD Policy I only performed the preliminary investigation, and those cases were forwarded to Internal Affairs. I also was responsible for conducting Medical Follow Up visits to BPD Personnel within the district that called out sick to ensure that personnel were home and /or followed the BPD General Orders for not being home while on Medical Leave.
- Supervised a staff of both sworn and civilian personnel and performed other duties assigned as needed.
Various Roles
Baltimore Police Department
Baltimore, MD
10.1992 - 06.2011
- Listed below are the following positions within BPD where I was assigned during my tenure:
- Administrative Sergeant- Overtime Unit February 2010 to June 2011
- Administrative Sergeant- Chief of Patrol's Office November 2007 to February 2010
- Administrative and Patrol Sergeant-Central District May 2004 to November 2007
- Police Officer October 1992 to May 2004
- Worked effectively in fast-paced environments.
Education
Master of Science - Business Management
Johns Hopkins University
Baltimore, MD05-2008
Bachelor of Science - Business Management
Johns Hopkins University
Baltimore, MD05-2007
Associate of Arts - General Studies
Catonsville Community College
Catonsville, MD05-2001
Skills
- Transaction monitoring
- Fraud schemes identification
- Fraud alert management
- Fraud data validation
- Anti-fraud systems
- Fraud prevention
- Internal controls
- Fraud research
- Fraud performance measurement
- Investigative techniques
- Fraud team leadership
- Fraud risk management
Timeline
Senior Fraud Analyst
ITConcepts / SSA
04.2024 - 09.2025
Senior Fraud Analyst
Cheenga/Securities Exchange Commission
05.2021 - 03.2024
Senior Fraud Analyst
Northrup Grumman/SSA
01.2020 - 05.2021
Investigator (Administrator II)
State of MD-Office of the Inspector General
01.2015 - 01.2018
Investigator (Administrator I)
State of MD-Board of Pharmacy
05.2013 - 01.2015
Administrative Sergeant
Baltimore Police Department
06.2011 - 10.2012
Various Roles
Baltimore Police Department
10.1992 - 06.2011
Master of Science - Business Management
Johns Hopkins University
Bachelor of Science - Business Management
Johns Hopkins University
Associate of Arts - General Studies
Catonsville Community College
Clearance
Public Trust, 2024-04-01
Tools Technologies Methodologies
Agile
Personal Information
Title: Senior Fraud Analyst
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