Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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Nicole Dunn

Nicole Dunn

Paramedic
Crooksville,OH

Overview

18
18
years of professional experience
10
10

Years in Case Management and Social Services

5
5
years of post-secondary education

Work History

ASHI and EMS Instructor

Newton Township Training Division
Zanesville, OH
2021.01 - Current
  • NIMS 100, 200,700 and 800
  • Distributed course syllabus and communicated course standards and learning objectives to students.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Supervised students when administering medications to maintain patient safety.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.

Paramedic

Ohio Event Medical Services
, OH
09.2018 - Current
  • Dispensed medications and monitored patient responses for adaptive treatment.
  • Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.

Paramedic

Genesis Community Ambulance
Zanesville, OH
10.2018 - 11.2021
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
  • Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.

Program Manager

HAPCAP
06.2014 - 08.2016
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Participated in vendor selection and management process for program initiatives.
  • Identified program obstacles and communicated possible impacts to team.
  • Devised creative solutions to critical customer and user needs.
  • Designed and developed programs and projects for dissemination to personnel.
  • Participated in pilot tests and revised programs based on feedback and results.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Distributed checks and paystubs on weekly basis.
  • Liaised between multiple business divisions to improve communications.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Fostered positive work environment through comprehensive employee relations program.

Emergency Telecommunicator

Perry County 911
New Lexington, OH
11.2014 - 08.2015
  • Worked flexible hours across night, weekend and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Resolved problems, improved operations and provided exceptional service.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Identified cases requiring additional resources and interventions, reaching out to supervisor to determine best next steps.
  • Scanned suspects with NCIS per police requests to determine criminal and driver history, vehicle registration information and license status.
  • Eliminated risks and emergency response delays by efficiently monitoring public safety field units.
  • Read system maps and caller information, and documented details in system.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Directed responders using assigned mapping systems for timely emergency attendance.
  • Followed established protocols for professional handling of emergency situations.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.

Social Action District Coordinator

Foothills District, UMW
Athens, OH
03.2012 - 01.2014
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Coordinated schedules and timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Facilitated community outreach to expand participation and support.
  • Approached issues proactively to best meet current and future community needs.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Led group discussions and activities to meet different community needs.
  • Created educational materials to convey important information to service recipients.

Resident Case Worker/Intern

Perry Multi-County Juvenile Detention Facility
New Lexington, OH
01.2009 - 06.2011
  • Performed discharge planning, placement monitoring, and crisis intervention.
  • Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations.
  • Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.
  • Facilitated client support groups to provide resources and assistance.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Utilized evidence-based practices to provide effective interventions for clients.
  • Administered assessments to identify clients' needs and establish treatment plans.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Developed and implemented individualized treatment plans for clients.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Facilitated psychoeducational classes to help clients develop life skills.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.

Special Education Paraprofessional

Beacon School
Athens, OH
08.2005 - 03.2010
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Supported teacher in development of individual learning strategies.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Helped feeding and daily living skills to support physical and emotional well-being.
  • Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
  • Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
  • Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.

Education

Associate of Arts - Addictions Studies, Social Services And Corrections

Hocking College
Nelsonville, OH
01.2005 - 06.2009

Certification - Paramedic

Mideast Career Technical School
Zanesville, OH
09.2020 - 07.2021

Skills

  • Critical Decision-Making Skills
  • Direct Patient Care
  • Vital Sign Assessment
  • Field Patient Assessments
  • Emergency Management
  • Operational Procedures
  • Follow-Up Care Coordination
  • Community Program Referrals
  • Accurate Documentation
  • Manage Cases
  • Medical Supply Management
  • Mental Health Treatment Programming
  • Staff Training
  • Treatment Documentation
  • Psychosocial Assessments
  • Emotional Awareness
  • Community Referrals
  • Life Skills Education
  • Crisis Intervention
  • Case Management Tracking
  • Trauma-Informed Care
  • Community Resources
  • Individual Counseling
  • Individualized Service Plans
  • Interdisciplinary Collaboration
  • Program Operations
  • Confidential Case Documentation
  • Substance Abuse Treatment
  • Conflict Resolution
  • Child Abuse and Neglect Identification
  • Resource Management
  • Telephone Etiquette
  • Community Service Programs

Accomplishments

  • Collaborated with team of 10 in the development of Perry County Youth Employment Program
  • Supervised team of 15 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets for supplies and uniforms.
  • Collaborated with multidiscliplinary professionals in the development of Operation Signal 4, a peer support and awareness organization for the support of mental health of First Responders.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I’ve been absolutely terrified every moment of my life, and I’ve never let it keep me from doing a single thing that I wanted to do.
Georgia O’Keefe

Timeline

ASHI and EMS Instructor

Newton Township Training Division
2021.01 - Current

Certification - Paramedic

Mideast Career Technical School
09.2020 - 07.2021

Paramedic

Genesis Community Ambulance
10.2018 - 11.2021

Paramedic

Ohio Event Medical Services
09.2018 - Current

Emergency Telecommunicator

Perry County 911
11.2014 - 08.2015

Program Manager

HAPCAP
06.2014 - 08.2016

Social Action District Coordinator

Foothills District, UMW
03.2012 - 01.2014

Resident Case Worker/Intern

Perry Multi-County Juvenile Detention Facility
01.2009 - 06.2011

Special Education Paraprofessional

Beacon School
08.2005 - 03.2010

Associate of Arts - Addictions Studies, Social Services And Corrections

Hocking College
01.2005 - 06.2009
Nicole DunnParamedic