Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Gomez

Paterson

Summary

Detail-oriented professional with strong customer service experience and a proven ability to build positive relationships with clients, parents, and team members. Bilingual in Spanish and English, with a background spanning education, healthcare, retail, and customer-facing roles. Recognized for attentiveness, organization, and creating welcoming experiences for both children and customers.

Overview

13
13
years of professional experience

Work History

Pre-K Teacher

Magical Palace of Wayne
01.2019 - Current
  • Support lead teachers in providing a safe and welcoming environment for children.
  • Build strong relationships with parents, including regular communication with Spanish-speaking families about student progress.
  • Plan and implement age-appropriate activities to encourage learning and growth.
  • Recognized for attentiveness to children’s needs and maintaining a positive classroom atmosphere.

Fitness Center Supervisor

01.2018 - 01.2019
  • Oversaw daily gym operations and ensured a smooth customer experience.
  • Provided coaching and constructive feedback to staff, fostering strong team collaboration.
  • Organized tasks to ensure efficiency and excellent service delivery.

Pharmacy Technician

ShopRite
01.2018 - 01.2019
  • Delivered outstanding customer service by answering patient questions with accuracy and empathy.
  • Assisted the pharmacist with dispensing prescriptions and maintained attention to detail in processing insurance claims.
  • Built trust with customers by ensuring accuracy in billing and prescriptions.

Customer Service Associate

ShopRite
01.2017 - 01.2018
  • Assisted customers with purchases, returns, and exchanges while maintaining a positive demeanor.
  • Provided reliable service in a high-volume environment, recognized for attentiveness and customer satisfaction.

Optometric Technician

Clifton Eye Care Center
01.2013 - 01.2016
  • Collected and recorded patient medical histories and symptoms with precision and confidentiality.
  • Performed pre-testing procedures including visual acuity, color testing, glaucoma screening, and pupil dilation.
  • Maintained accurate patient records, billing, and appointment scheduling to support seamless operations.
  • Ensured patients felt comfortable and supported during pre-exam procedures.

Education

Diploma -

Clifton High School
Clifton, NJ
01.2015

Skills

  • Exceptional Customer Service & Relationship-Building
  • Bilingual Communication (Spanish & English)
  • Detail-Oriented & Organized
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Collaboration & Team Support
  • Quick Learner with Strong Work Ethic

Timeline

Pre-K Teacher

Magical Palace of Wayne
01.2019 - Current

Fitness Center Supervisor

01.2018 - 01.2019

Pharmacy Technician

ShopRite
01.2018 - 01.2019

Customer Service Associate

ShopRite
01.2017 - 01.2018

Optometric Technician

Clifton Eye Care Center
01.2013 - 01.2016

Diploma -

Clifton High School

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