NICOLE L. WAUGH
Tulsa,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
School Based Therapist
CREOKS Behavioral Health Services
Sapulpa, Oklahoma
01.2025 - Current
- Provided individual and group therapy sessions to support student mental health
- Participated in professional development opportunities related to best practices in school-based therapy
- Collaborated with educators and parents to ensure comprehensive student care
- Assessed student needs and developed individualized treatment plans
Medical Social Worker
Saint Francis Hospital
05.2024 - Current
- Completed psychosocial evaluations and needs assessments in the ICU and PEDS
- Documented case notes daily and coordinated follow-up for seamless case management
- Coordinated individualized discharge plans to manage safe transition back into community and home environments
- Assessed risk factors of patients and made referrals for further services
- Collaborated with healthcare providers to drive continuity of care
Master of Social Work Intern HUD-VASH
Eastern Oklahoma Veterans Administration Healthcare System
01.2024 - 05.2024
- Maintained regular contact with veterans' by calling and visiting veterans' homes
- Conduct intake assessments to understand veterans' needs, including housing, mental health, substance use, and employment
- Participate in interdisciplinary team meetings, case consultations, and trainings
Patient Information Coordinator
Saint Francis Hospital
04.2022 - 01.2024
- Serves as liaison to referring physicians, outreach hospitals, patients, and families to provide a single point of contact
- Communicate all critical readings directly to appropriate provider or staff while correctly documenting them in the patient's electronic medical record
- Coordinate patient flow with radiology technologists, ensuring seamless transition between appointments
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information
Imaging Coordinator
Oklahoma Surgical Hospital
06.2016 - 04.2022
- Initial contact for patients calling in to schedule appointments, providing excellent customer service, and ability to assess complex situations and formulate solutions
- Review all incoming department orders, paying attention to details to ensure accurate scheduling
- Prioritize stat orders, ensuring timely scheduling based on physician's urgent request, which required communication and problem-solving with multiple staff to accommodate
- Communicate schedule changes with radiologists and problem-solve when schedule conflicts arise
- Assisted in critical clinical areas with clerical duties and multi-tasked in unfamiliar areas to maintain continuity of care
Education
Master Of Social Work - Social Work
Northeastern State University
Tahlequah, OK05.2024
Bachelor Of Social Work - Social Work
Northeastern State University
Tahlequah, OK05.2023
Skills
- NASW Code of Ethics
- Strategic problem-solving
- Adaptable
- Proactive and self-motivated
- Clinical documentation
- Interdisciplinary coordination
- Psychosocial assessment
- Play therapy techniques
Certification
CPR, LMSW
Volunteering
- Victory Christian Church, July 2019 - current
- Tulsa Dream Center, September 2021
- LA Dream Center, September 14
- Guts Disaster Relief, May 2011
- Guts Distribution Center, July 2011 - July 2012
References
References available upon request.
Timeline
School Based Therapist
CREOKS Behavioral Health Services
01.2025 - Current
Medical Social Worker
Saint Francis Hospital
05.2024 - Current
Master of Social Work Intern HUD-VASH
Eastern Oklahoma Veterans Administration Healthcare System
01.2024 - 05.2024
Patient Information Coordinator
Saint Francis Hospital
04.2022 - 01.2024
Imaging Coordinator
Oklahoma Surgical Hospital
06.2016 - 04.2022
Master Of Social Work - Social Work
Northeastern State University
Bachelor Of Social Work - Social Work
Northeastern State University