Nicole M. Bedford
Albuquerque,NM
Summary
Versatile Administrative Executive with 20+ year career history in non-profit and State Government. Bringing in-depth understanding of business operations, financial controls and budget development. Well-versed in team leadership and project management with dedication to cultivating positive and enjoyable work culture. Works well with diverse stakeholders and communities to accomplish objectives, drive productivity and streamline operations. Strong drive with excellent interpersonal and communication skills. Proficient in using independent decision-making skills and sound judgment to impact company success positively.
Overview
18
18
years of professional experience
Work History
Black Education Liaison
NM Public Education Department
Albuquerque , NM
12.2021 - 06.2022
- Contract Position
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Performed liaison role between Advisory Council, School Districts, and State and Local Charter schools.
- Planned, designed, and scheduled phases for large projects.
- Developed and initiated projects, managed costs, and monitored performance.
- Focused on issues related to Black education and advise Cabinet Secretary and Advisory Council on development and implementation of public policy regarding education of Black students.
- Advised department and Advisory Council on development and implementation of five-year strategic plan for public elementary and secondary education in New Mexico as plan relates to Black student education.
- Maintained division's website.
- Modified and directed project plans to meet organizational needs.
- Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Led project teams through design, construction, and launch process.
- Identified plans and resources required to meet project goals and objectives.
Community Process Coordinator
One Albuquerque Fund
Albuquerque , NM
11.2020 - 09.2021
- Contract position
- Responsible for Million dollar grant program.
- Responsible for creating transparent process for moving forward with Black Community Support Fund.
- Compiled and implemented application, grant criteria, and scoring sheets for One Albuquerque Fund grant.
- Managed 110 grant applications by evaluating, distributing, and making awards.
- Communicate with One Albuquerque Fund Board Members, Stakeholders, Key Partners at city of Albuquerque, and Key Community Members.
- Present to Board, Albuquerque City Council, and Community Members.
- Serve as facilitator to Black community, Board of Directors, and Key Stakeholders.
- Work with leadership staff to define volunteer mission and set standards.
- Recruited, interviewed, and selected volunteers who offered exceptional talent and great skills to fill spots for Black Investment Fund Steering Committee.
- Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives.
- Achieved specific team objectives and collection activities.
Legislative Assistant
New Mexico House Of Representatives
Albuquerque , NM
01.2021 - 03.2021
- Temporary position
- Plan administrative preparations for committee and house floor hearings.
- Handle over 100 constituent calls for House Majority office.
- Prepared correspondence, reports, and other documents in final formats.
- Tracked bills through legislative process.
- Resolved administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
- Managed communication to Legislators by taking and making telephone calls, reviewing and prioritizing mail, and composing and typing correspondence.
- Designed complex documents, presentations, and booklets.
Administrative Officer/Deputy Director
New Mexico Office of African American Affairs
Albuquerque , NM
04.2015 - 09.2020
- Oversaw internal administrative operations related to program delivery, community relations, procedures and policies, personnel, and service contracts while operating budget of 1.7M.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Accountable for allocation of resources to achieve specific program or goal, objectives, and performance.
- Established goals, policies, procedures, rules, task assignments, determine staff's classification for employment, and other elements necessary to produce/provide products or services required as part of agency's overall mission.
- Developed thought leadership around specific topics and emerging practice areas in support of budget, financial and operational goals.
- Prepared and submitted accurate, timely management and financial reports and project budgets in SHARE.
- Plan, develop and execute town hall meetings, trade shows, summits, health fairs, and award programs.
- Engaged shareholders and community members through various events, including trade shows, seminars and workshops.
- Interacted among Community Organizations, Schools, Corporations, and Government Officials around New Mexico to strengthen collaborative networks.
- Effectively supervised staff of 15 personnel by implementing agencies policies, protocols, work rules and disciplinary action.
- Evaluated employee performance on bi-annual basis and conveyed constructive feedback to improve skills.
- Facilitated change management activities for department and staff of 15 individuals.
- Directed training and retraining of employees to boost performance and enhance business results.
- Collaborated with state and community agencies to accomplish key objectives.
- Implemented monthly newsletters, year-end reports, and bi-yearly statewide publishing.
- Contributed to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities.
- Represent Executive Director in absence.
Lead Social and Community Outreach Coordinator
New Mexico Office of African American Affairs
Albuquerque , NM
07.2012 - 04.2015
- Developed presentations for public events, community groups and legislatures.
- Developed long-lasting partnerships with stakeholders, including local leaders, management team and Executive Director through active engagement and exemplary communication.
- Documented and analyzed performance of different programs in order to make proactive decisions about services.
- Acted as main point of contact between management, clinical staffs and external community.
- Recruited members and coordinated meetings and schedules for team, improving volunteer involvement by 30%.
- Facilitated community involvement and education of non-profit events by maintaining and developing community partnerships.
- Conducted community workshops to promote different programs and educate public on available services.
- Wrote content for newsletters, social media pages and informational packets.
- Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
- Created and implemented community-based programs to improve education or fill specific needs.
- Developed presentations and media to promote community resources and educational programs at seminars and other local events.
- Connected individuals with available and relevant resources.
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Educated community members regarding resources.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Developed and deepened partnerships with related organizations to enhance success by eliminating duplication.
- Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks.
- Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness.
- Referred families to legal resources and educational programs.
- Spoke with community organizations to boost outreach and highlight programs successes.
Facilitator
Youth Development, Inc
Albuquerque , NM
01.2006 - 09.2011
- Responsible for overseeing daily operations programs while working with $3M year budget.
- Developed and implemented organizational systems to better manage training documentation and progress reporting.
- Enhanced branding strategies by orchestrating customer events and program rollouts.
- Collected data on program effectiveness through surveying, data analysis and other methods and implemented solutions for improvement.
- Obtained certification to facilitate workshops for unwed couples who had newborn three months or younger or pregnant.
- Helped implement client filing system that was used nationally for President Obama's Family Initiative Program.
- Responsible for client intake.
- Responsible for weekly client home visits.
- Evaluated and set goals for couples.
- Responsible for maintaining client files.
- Referred couples to agencies to help with basic needs such as housing, employment, domestic violence services, and counseling services.
- Planned and prepared for weekly workshops.
- Collaborated with community agencies.
- Responsible for recruiting 250 participating couples.
Head Start Lead Service Specialist
Youth Development, Inc
Albuquerque , NM
08.2003 - 01.2006
- Assisted Director in supervising 3 Early/Head Start centers and 40 employees.
- Maintained New Mexico Child Care Licensing Regulations and N.A.E.Y.C.
- Accreditation Guidelines.
- Performed case management to 60+ families with children newborn to 5 years of age every year.
- Conduct home visits with families and children in high-risk areas.
- Responsible for conducting clinical and developmental assessments on children ages newborn to 5 years of age.
- Responsible for maintaining family and children files.
- Provided plans to families for goal setting and following through to meet those goals.
- Link families to community resources.
- Responsible for intake process into Early/Head Start program.
- Responsible for recruiting children between ages of newborn – 5 years of age and maintain enrollment goals.
- Manage three centers in absence of Center Director.
- Assisted teachers in classrooms.
Education
Project Management Certification -
UNM Continuing Ed
Albuquerque, NM05.2020
Bachelor of Science - Sociology, Criminal Justice
Eastern New Mexico University
Portales, NM06.1993
Skills
- Microsoft Office
- Project Management
- Leadership Development
- DEI Training
- Policy and Procedure Modification
- Training and Development
- Research and Development
- Administrative Support
- Office Management
- Logistics Management
- Good listening skills
- Budgeting and forecasting
- Conflict Resolution
- Collaboration
Affiliations
- Advisory member, Co-Chair of It Takes a Village Mentoring Program through the City of Albuquerque Equity and Inclusion Department
- Co-writer, Leader for the Black Education Act House Bill 43
- Community Coalition for Equity & Excellence in African American Health, UNM
- Board Member, Southern Christian Leadership Council
- Member and Former Officer, Mt. Everest Order of the Eastern Stars
- Former Member, A.B.C. Community Schools
- Advisory Member, Albuquerque Public Schools Equity & Engagement
- Former Member, American Graduate/Mission Graduate
- Member, New Mexico Public Procurement Association
- Member, Families United for Education
- Advisory Council Member, My Brother's Keeper out of Mayor Barry's Office
- Former Member, U.N.I.D.O.S.
- Former Member, Latino, and People of Color Education Task Force
- Former Member, Hispanic Chamber of Commerce
- Former Member, Albuquerque Economic Development
- Advisory Member, Greater Albuquerque African American Chamber of Commerce
- Advisory Member, Justice for Girls (Human Trafficking)
- Former Advisory Member, Menaul School African American Scholarship Program
- Former Board Member, Teen Pregnancy Coalition, 1999
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Black Education Liaison
NM Public Education Department
12.2021 - 06.2022
Legislative Assistant
New Mexico House Of Representatives
01.2021 - 03.2021
Community Process Coordinator
One Albuquerque Fund
11.2020 - 09.2021
Administrative Officer/Deputy Director
New Mexico Office of African American Affairs
04.2015 - 09.2020
Lead Social and Community Outreach Coordinator
New Mexico Office of African American Affairs
07.2012 - 04.2015
Facilitator
Youth Development, Inc
01.2006 - 09.2011
Head Start Lead Service Specialist
Youth Development, Inc
08.2003 - 01.2006
Project Management Certification -
UNM Continuing Ed
Bachelor of Science - Sociology, Criminal Justice
Eastern New Mexico University
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