Collaborative leader dedicated to seek and maintain an opportunity utilizing interpersonal skills, excellent time management and problem-solving skills to engage in new professional challenges. Organized and dependable, with ambition to contribute to the success of the organization by managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet the goals of the team.
Overview
11
11
years of professional experience
Work History
Project Management Assistant
AIT
10.2023 - Current
Supported Project Managers with scheduling, task assignments, and progress monitoring for on-time deliveries.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Coordinated cross-functional teams to ensure smooth collaboration and successful project execution.
Assisted with contract negotiations, ensuring mutually beneficial terms for both parties involved in projects.
Managed vendor relationships by coordinating deliverables, resolving discrepancies, and negotiating favorable terms when necessary.
Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
Supported quality assurance measures by diligently reviewing project deliverables and ensuring adherence to established standards.
Center Manager
AmeriCenter Of Schaumburg
07.2017 - 10.2023
Used industry expertise, customer service skills and analytical nature to resolve client concerns and promote loyalty.
Interacted well with clients to build connections and nurture relationships with working professionals, including attorneys, CPAs, and therapists.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Trained new staff members on company policies and center expectations.
Maintained positive client relations by addressing problems head-on and implementing successful corrective actions.
Organized and balanced multiple priorities within fast-paced environment.
Implemented and enforced policies and procedures to maintain the property to highest standards.
Handled tenant complaints promptly and appropriately, calling in contractors, technicians and other support services.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Communicated effectively with owners, tenants, and on-site associates.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Maximized rental income while minimizing expenses through effective planning and control.
Legal Assistant
Village Law Offices, LLC
02.2022 - 10.2023
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Skilled at working independently and collaboratively in a team environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Learned and adapted quickly to new technology and software applications.
Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
Streamlined communication between legal team members, fostering collaborative work environment.
Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
Administrative Assistant
Kidtown USA
11.2013 - 07.2017
Assisted development and implementation of new administrative procedures.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Helped with creation of age-appropriate activities to keep children positively engaged.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
Established positive relationships with parents to collaboratively promote child's wellbeing.