Nicole M. Gunning
Chandler,AZ
Summary
Dynamic administrative professional and leader with 15+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Overview
12
12
years of professional experience
Work History
Front Office Coordinator
Arizona State University
04.2023 - Current
- Open and close the office
- Greet and assist visitors in a professional and friendly manner
- Answer and direct phone calls to the appropriate department or individual
- Perform various administrative tasks, such as filing, data entry, booking rooms and photocopying
- Manage incoming and outgoing mail and packages
- Maintain a clean and organized front office area
- Assist with scheduling appointments and meetings
- Provide general support to others in our department as needed including but not limited to Professors/Instructors
- Maintains Front Office Manual, updating all forms, manuals and charts as necessary
- Manage and facilitate weekly Seminars
- Organize events for Scholarship Awards, Years of Service and Staff Appreciation luncheon
- Hire and manage student workers
- Organize ordering staff shirts and other SWAG
- Manage list of Professor's publications
- Monitors incoming Salesforce cases
- Manage Listserv
- Book rooms using Astra
- Experience with PeopleSoft
Administrative Support Coordinator
Kyrene School District
07.2022 - 03.2023
- Full Time
- Supporting office/business process for principals and other administrators or District business managers including producing and maintaining confidential reports, correspondence, meeting materials, memorandums, forms, assessments, evaluations, minutes, schedules; constructing testing materials; conducting customer services; maintaining supplies; and other business and office operations;
- Under direction of the Executive Director of School Effectiveness, collaborate with other School Effectiveness team members to support the overall operation of the Department and support the needs of schools and departments
- Provide support to a variety of meetings/groups through the distribution of agendas, scheduling of rooms, set up for meetings, preparation of materials, notetaking, distribution of meeting minutes, and follow up tasks
- Interpret District policies and procedures
- Answer questions from both internal and external stakeholders regarding District policies and procedures
- Primary district level contact for school secretaries
- Perform other duties of a similar nature and level, as assigned
Administrative Support Specialist
Kyrene Elementary School District
08.2021 - 06.2022
- Full Time
- Under direction of the Executive Director of School Effectiveness, collaborate with other School Effectiveness team members to support the overall operation of the Department and support the needs of schools and departments
- Provide support to a variety of meetings/groups through the distribution of agendas, scheduling of rooms, set up for meetings, preparation of materials, notetaking, distribution of meeting minutes, and follow up tasks
- Interpret District policies and procedures
- Answer questions from both internal and external stakeholders regarding District policies and procedures
- Primary district level contact for school secretaries
- Perform other duties of a similar nature and level, as assigned
Secretary
Aprende Middle School, Kyrene School District
07.2019 - 08.2021
- Full Time
- Support Principal and other administrative personnel
- Assist other personnel for the purpose of supporting them in the completion of their work activities
- Maintains a variety of computerized and manual records, files, and databases for the purpose of documenting activities, providing reliable information and complying with district, state and federal requirements
- Monitors assigned activities such as purchase orders, office machine operations, etc
- Orient new campus personnel regarding appropriate school and district practices
- Perform record keeping and general clerical functions
- Prepare written materials such as the weekly newsletter and bulletins using School Messenger
- Process a variety of fiscal information such as invoices, purchase orders, refund requests and students’ fees using InTouch receipting system
- Collect fees and/or funds and prepare deposit using InTouch receipting system
- Process weekly payroll using TimeClock Plus
- Respond to inquiries from a wide variety of internal and external parties such as staff, students, parents and public agencies
- Schedule various activities such as meetings assemblies and referral appointments
- Manage School Website and webpages using Blackboard
- Manage Substitute teachers and staff absences using Absence Management
- Calculate quarterly GPA’s and create Honor Roll Certificates for AVID students
- Create graphics in Canva to add to website and or communications
- Part of a team of selected secretaries that were trained to be trainers on the receipting system InTouch
- Continue to support various staff with any questions or problems they experience with the system.
Registrar
Aprende Middle School Kyrene School District
07.2017 - 06.2019
- Full Time
- Middle School Registrar; responsible for student registration, enrollment and schedules
- Complete weekly audits of all student registration and withdraws
- Obtains records from previous school to maintain complete student records
- Answering phone calls, greeting visitors, students and staff
- Collaboration with administration and other school employees to support the overall operation of the site and support the needs of school
- Sorting and distributing mail and warehouse deliveries for staff
- Assist with supervision of students present in front office
- May be required to complete cross training in order to provide back up to the Health Assistant as needed
- Other duties as assigned.
Instructional Assistant
Kyrene de las Brisas Elementary, Kyrene School District
07.2013 - 05.2017
- Full Time
- Collaborate with school administrative teams, teachers, and district personnel to support delivery of instructional services and supports for identified students
- Instruct small groups of students using adopted intervention programs
- Administer reading assessments as a member of DIBELS Benchmark assessment team
- Progress monitor K-5 students with DIBELS and other assessments as directed
- Maintain records on small group instruction and assessment results
- Communicate effectively with classroom teachers and other staff members
- Maintain confidentiality
- Support teachers with implementation of student behavior plans
- Facilitate communication between students
Consultant
The GRL Company
12.2011 - 01.2013
- Full Time
- Resume Screener for Boeing
- Responsibilities included
- Work exclusively with staffing experts in the aviation field to perform applicant down selecting utilizing keyword searches in order to provide minimally qualified candidates for management review and/or screening for specific requirements which include a broad knowledge of Engineering, Operations and Manufacturing roles as well as filtering unqualified candidates
- Research companies and the history of candidate as another layer of investigation before processing for further consideration.
Skills
- Exceptional customer service skills
- Exceptional written and verbal communication skills
- Strong organizational and time management skills
- Knowledge of relevant federal and state law regarding public education, school district policies, procedures, organization structure and school requirements
- Ability to establish and maintain harmonious working relationships, demonstrating tact, diplomacy and patience
- Proficiency with various software tools, such as Microsoft Outlook, Word, Excel, PPT and Google Drive
Accomplishments
- Collaborated with team 5 in the implementation of an online payment portal for use at the school district. I managed the system on a daily basis, including setting up new items, running reports, setting up users, and more.
References
Renee Kory
School Principal - Aprende Middle School
Kyrene Elementary School District
777 W Desert Breeze Blvd. E, #2
Chandler, AZ 85226
480-541-6000
rkory@kyrene.org
Jacqueline Williams
Teacher/AVID Coordinator - Aprende Middle School
Kyrene Elementary School District
777 W Desert Breeze Blvd., E #2
Chandler, AZ 85226
480-541-6000
jwilliams@kyrene.org
Brian Lockery
Director of Business Services
Kyrene Elementary School District
8700 S Kyrene Rd.
Tempe, AZ 85284
480-541-1000
blockery@kyrene.org
Timeline
Front Office Coordinator
Arizona State University
04.2023 - Current
Administrative Support Coordinator
Kyrene School District
07.2022 - 03.2023
Administrative Support Specialist
Kyrene Elementary School District
08.2021 - 06.2022
Secretary
Aprende Middle School, Kyrene School District
07.2019 - 08.2021
Registrar
Aprende Middle School Kyrene School District
07.2017 - 06.2019
Instructional Assistant
Kyrene de las Brisas Elementary, Kyrene School District
07.2013 - 05.2017
Consultant
The GRL Company
12.2011 - 01.2013
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