Thomas Ito
Dallas,TX
Summary
Experienced in developing marketing initiatives, increasing business success and boosting sales. Excellent analytical, organizational and decision-making abilities. Strong communicator and team player with superior work ethic. Experience managing and leading diverse groups of individuals towards marketing and sales goals.
Overview
6
6
years of professional experience
Work History
Digital Sales Executive
FedEx
02.2023 - Current
- Delivered consistent sales growth through persistent prospecting and effective pipeline management, earning recognition as a top performer in the team.
- Leveraged CRM tools effectively managing leads prioritizing high-value clients, optimizing time, and resource allocation.
- Nurtured key accounts for long-term partnerships, securing contract renewals and facilitating ongoing business growth.
- Grew Domestic Freight attainment from 60% over 3 quarters leading to over 700k in new net yearly business.
- Achieved over 100% attainment goal for 2 consecutive quarters.
- Built relationships and loyalty though cold calling and persistent follow up.
- Managed a diverse portfolio of clients across various industries, demonstrating adaptability and versatility in customizing solutions for unique needs.
- Mentored new sales representatives with training sessions and collaboration to foster career development amongst team members.
Shift Manager/Key Holder
Palmetto Moon
05.2021 - 10.2021
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Improved customer service by projecting friendly and knowledgeable attitude.
ECommerce Specialist
Electronic Express
05.2018 - 07.2019
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
- Worked with admin and files to fix problems on marketplaces
- Made improvements on our feeds to increase sales
- Filed issue cases with marketplaces to ensure product listings and proper pricing to align with our admin system
Education
BBA - Psychology
The University of Tennessee - Knoxville
Knoxville, TN12.2022
Skills
- Strategic planning
- Documentation review
- Conflict resolution
- Data analysis
- Cultural awareness
- Excel
- Public Speaking
- Multi-tasking strength
- Strategic selling
- Marketing strategy
- Training and Development
- Teamwork and Collaboration
Career Objective
Driven, result-oriented sales professional with experience in retail and e-commerce sales eager to contribute to increasing sales margins and improving profitability for a global organization.
Affiliations
- Delta Kappa Chapter of Beta Theta Pi Fraternity: Fall 2019-Present
- Head of Kai: January 2020- January 2022
- Head of Recruitment Committee: Spring 2021 - Fall 2022
- Pledge Class President PC’ 19
- IFC Recruitment Captain: Fall 2020 – Spring 2021
Timeline
Digital Sales Executive
FedEx
02.2023 - Current
Shift Manager/Key Holder
Palmetto Moon
05.2021 - 10.2021
ECommerce Specialist
Electronic Express
05.2018 - 07.2019
BBA - Psychology
The University of Tennessee - Knoxville
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