Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole M Slechta

Orland Park,IL

Summary

P&L Leader-Hospitality Expert- Business Development Manager- ServSafe Manager/Proctor

Overview

24
24
years of professional experience

Work History

General Manager

Coooper's Hawk Winery & Restaurant
Orland Park , IL
08.2011 - Current

Assistant General Manager 2015-2016

Restaurant and Culinary Manager 2013-2015

Team Member 2011-2013

  • Generate $14 Million in revenue annually
  • $120,000 in weekly onhands between wine, food and NA Bev
  • Manage a team of 143 team members and 10 managers.
  • Decreased Food Cost by 1.4%
  • Improved labor productivty
  • Increased our Wine Club 48%
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Fostered an environment of continued development and professional excellence
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Defined long-term goals, conducted market analysis, and developed action plans to achieve those goals, ensuring alignment with the organization's vision and mission.
  • Adhere to policies, and manage and train others on standard operating systems and procedures.
  • Lead menu, system rollouts, and kitchen initiatives.
  • Maintain a safe and healthy work environment, and uphold food safety standards.
  • Recruited, interviewed, and hired qualified staff for open positions.
  • Developed, trained, and empowered employees to achieve key performance indicators.
  • Conducted employee evaluations to provide adequate feedback, and recognize quality performance.

Patient Care Technician & Phelbotomist

McNeal Hospital
Berwyn , Il
01.2001 - 08.2023
  • Intake of patients
  • All bedside patient care under the direction of the lead nurse
  • Vitals and Medical Notes
  • Collect Patient Information
  • Blood and sample collection
  • Patient and family support

Education

School of Professional Studies - Human Resources SHRM

Northwestern University
Evanston, IL
01-2024

Sommelier - Sommelier Level II

Kendall College
Chicago
01-2012

ServSafe Manager And Proctor -

ServSafe
Illinois

Some College (No Degree) - Nursing

Moraine Valley Community College
Palos Hills, IL

Skills

  • Business Operations
  • Leadership and Team Development
  • Customer Experience
  • Labor Management
  • Inventory Oversight
  • Regulatory Compliance
  • Business Administration
  • Fiscal Responsibility
  • Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite

Timeline

General Manager

Coooper's Hawk Winery & Restaurant
08.2011 - Current

Patient Care Technician & Phelbotomist

McNeal Hospital
01.2001 - 08.2023

School of Professional Studies - Human Resources SHRM

Northwestern University

Sommelier - Sommelier Level II

Kendall College

ServSafe Manager And Proctor -

ServSafe

Some College (No Degree) - Nursing

Moraine Valley Community College
Nicole M Slechta