Nicole M. Tank
Muncie ,IN
Summary
Adept at team collaboration and quick learning. Excelled in high-stress environments with the United States Army. Practiced ethical practice and problem-solving background significantly enhanced operational efficiency and safety standards. Skilled in client advocacy and proficient in various software programs, consistently achieved key objectives and fostered positive outcomes.
Overview
15
15
years of professional experience
Work History
Intern
The Journey Home
06.2024 - 07.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Correctional Officer
10.2018 - 06.2020
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Responded to emergencies and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
United States Military Segreant
Untied States Army
09.2009 - 11.2015
- Sat 90 minutes of an Intake Process
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Associate of Science - Human Services
Ivy Tech Community College of Indiana
Muncie, INCertificate Motorcycle Technology - Motorcycle Maintenance And Repair Technology
Motorcycle Mechanics Institute (MMI)
Orlando FL03.2018
Associate of Applied Science - Business Management
Indiana Business College
Muncie, IN10.2012
High School Diploma -
Muncie Central High School
Muncie, IN05.2007
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Self-Care Techniques
- Ethical Practice
- Suicide Prevention
- Referral Networking
- Career Counseling
- Client Advocacy
- Group facilitation
- Treatment Planning
Timeline
Intern
The Journey Home
06.2024 - 07.2024
Correctional Officer
10.2018 - 06.2020
United States Military Segreant
Untied States Army
09.2009 - 11.2015
Associate of Science - Human Services
Ivy Tech Community College of Indiana
Certificate Motorcycle Technology - Motorcycle Maintenance And Repair Technology
Motorcycle Mechanics Institute (MMI)
Associate of Applied Science - Business Management
Indiana Business College
High School Diploma -
Muncie Central High School
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