Key Holder Supervisor
Pericing Pagoda
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained new staff on product knowledge and customer service best practices.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Assisted in visual merchandising to enhance store presentation and customer engagement.
- Resolved customer inquiries and complaints, fostering positive shopping experiences.
- Collaborated with management to implement sales strategies that drove revenue growth.
- Monitored employee performance, providing feedback to improve productivity and morale.
- Led team meetings to communicate objectives, updates, and motivate staff engagement.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Received and counted money.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Trained and mentored new employees.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Enhanced store sales by implementing effective visual merchandising strategies and product placement.
- Processed cash, credit, debit, and check payments.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
- Opened inventory boxes and restocked shelves.
- Rotated stock according to dates and protocols.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Conducted regular audits of store merchandise, ensuring accurate record-keeping and minimizing shrinkage.
- Monitored sales trends closely to identify opportunities for growth or areas requiring improvement in product offerings or merchandising strategies.
- Provided exceptional customer service, resulting in a high level of customer satisfaction and repeat business.