Nicole R. Taylor
Clinton Township,MI
Summary
Highly analytical and effective communicator with strong teamwork skills and a proven ability to adapt quickly to new environments. Eager to contribute to team success and continuously develop professional skills. Positive attitude and unwavering commitment to continuous learning and growth, ready to make a valuable impact in any organization.
Overview
7
7
years of professional experience
Work History
FAA-Certified Flight Attendant
Spirit Airlines
10.2023 - Current
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism.
Clinical Operations Supervisor
Harmonycares
01.2023 - 08.2023
- Facilitate hiring of qualified Nurse Practioners personnel by interview applicants in making recommendations for employment.
- Supported continuous professional development among staff members by providing opportunities for training, education, and skill enhancement.
- Supervise clinical operations and administrative functions.
Credit Balance and Overpayment Representative
Corewell Health
01.2020 - 01.2023
- Research and resolve billing discrepancies to enable accurate billing.
- Posted and adjusted payments from insurance companies.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Clerical Supervisor
BMG Corewell Health
Royal Oak, MI
01.2018 - 01.2020
- Train team members on performance metrics and consumer behavior identification.
- Resolve guest complaints with tact and diplomacy, maintaining a positive image for the hospital brand.
- Scheduled and assigned daily work and activities for team members.
- Enhanced team productivity by delegating task, setting priorities, and monitoring progress.
Education
Bachelors of Science Management -
University of Phoenix
Tempe, AZ02.2023
Associate General Studies Degree -
Macomb Community College
Warren, MI10.2021
Skills
Customer Service
Strong Work Ethic
Reliability and Punctuality
Organizational Skills
Leadership Qualities
Teamwork and Collaboration
Time Management
Conflict Resolution
Analytical Thinking
Self Motivation
Multitasking Abilities
Problem-Solving
Timeline
FAA-Certified Flight Attendant
Spirit Airlines
10.2023 - Current
Clinical Operations Supervisor
Harmonycares
01.2023 - 08.2023
Credit Balance and Overpayment Representative
Corewell Health
01.2020 - 01.2023
Clerical Supervisor
BMG Corewell Health
01.2018 - 01.2020
Bachelors of Science Management -
University of Phoenix
Associate General Studies Degree -
Macomb Community College