Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nicole Shifra Kikirov

Flushing,NY

Summary

As a compassionate and devoted new graduate registered nurse, I am committed to delivering high-quality, compassionate care and eager to apply my skills in a dynamic healthcare setting. I aim to contribute to optimal patient care by applying skills in patient assessment, critical thinking, and evidence-based practice.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

08.2021 - 07.2024
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, obtained vital signs, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Fostered strong relationships with patients and their families by providing compassionate support and answering questions about medical care.
  • Performed phlebotomy work by drawing blood for tests and preparing them to be sent to the laboratories.
  • Completed EKGs and other tests based on patient presentation in office.
  • Oriented and trained new staff on proper procedures and policies.
  • Facilitated insurance claim processing by accurately verifying coverage and submitting necessary documentation.
  • Supported practice growth with timely follow-up calls to patients, improving retention rates and overall satisfaction.

Education

Bachelor of Science - Nursing

Adelphi University
Garden City, NY
05.2024

High School Diploma -

Thomas A. Edison Career And Technical High School
Jamaica
06.2020

Skills

  • Multitasking and Organization
  • Computer Skills
  • Problem-Solving
  • Phlebotomy
  • HIPAA Regulations
  • Office Administration
  • Phone and Email Etiquette
  • Patient Care
  • Workload Management
  • Diagnostic Testing Support

Certification


  • New York State Board Of Nursing - Registered Nurse
  • American Heart Association - BLS certified
  • MedCA - Certified Phlebotomy Technician

Languages

Russian
Limited Working

Timeline

Medical Office Assistant

08.2021 - 07.2024

Bachelor of Science - Nursing

Adelphi University

High School Diploma -

Thomas A. Edison Career And Technical High School

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Nicole Shifra Kikirov