Summary
Overview
Work History
Education
Accomplishments
Certification
Other Career Highlights
Timeline
Generic

Nicole Sikora Heschong, MA, MHRD

Greenville,SC

Summary

Building culture, community, and content to achieve strategic goals.


Experience includes:

  • 25+ years creating high-impact communication, learning, and cultural transformation across industries, companies, and challenges
  • Proven experience developing inclusive organizational ecosystems and human-centered experiences using evidence-based practices
  • Proficient in strategy design, inclusive design, organizational development, and change management


Expanded resume at linkedin.com/in/nsheschong

Overview

18
18
years of professional experience
1
1
Certification

Work History

Manager - Talent, Culture, and Recognition

Prisma Health
09.2021 - Current

Serve CHRO to design culture strategy for largest healthcare employer and provider in South Carolina. Coordinate data-informed projects, program development, and key messaging strategies across all HR leadership. Emphasis on belonging, equity, and expanding access for all team members and prospective team members.

  • Champion analysis, strategy design, and HR messaging from annual engagement survey, resulting in changes of 25% improved participation and 6+ point overall score change in one-year period, to move and stay above survey provider's healthcare industry and overall benchmarks for following years.
  • Design, launch and oversee new Inspire employee recognition platform, including business case and requirements development, RFP process management, learning and marketing, and rewards budget design. Achieved over $1 million annual cost savings and improved engagement results in recognition.
  • Design and execute first in-person Strategy Reset Forum, Team Member Appreciation Week events, executive presence initiative, and other key culture change plans.
  • Design and project manage multiple initiatives including new team member communication automation and portal design, employer brand marketing and presence for specific events including LGBTQ+ career fair, DE&I learning suite launch communications, HR emergency response communications, and more.

VP/Consultant - Corp. Risk Education & Awareness

Wells Fargo
11.2019 - 08.2021

Managed leadership communication and enterprise communication of high-priority regulatory projects for Strategy, Planning, and Governance team.

Academics Communication Coordinator

Prisma Health
03.2019 - 11.2019

Defined branding and strategic communication priorities for Health Sciences Center as lead from Prisma Health Marketing team.

Manager - Teammate Experience/HR Communication

Atrium Health
02.2012 - 03.2019

Hired and managed team to produce award-winning, teammate-focused communication for one of the largest U.S. healthcare systems. Served as primary communication support for recognition and diversity and inclusion teams. Launched enterprise internal social media platform and external teammate portal. Directed award-winning employer brand redesign.

Management Consultant - Talent & Org Development

Accenture
11.2011 - 12.2012

Designed engagement, change, communication, learning, and readiness strategies for multiple clients.

VP/Senior Change Consultant

Bank Of America
08.2006 - 10.2011

Hired and managed organizational readiness communication team for global finance platform transformation affecting 180,000+ associates. Previously served as VP/Communication Manager II for Consumer & Small Business Bank Technology & Operations and special projects support for Consumer Marketing team.

Education

Master of Management, Strategy & Leadership -

Michigan State University
2026

Master of Human Resource Development -

Clemson University
2023

Master of Arts - Communication

University of North Carolina At Charlotte
2016

Bachelor of Arts - English And History

Agnes Scott College
1997

Accomplishments

  • Aligning business strategy and culture to achieve results
  • Coaching for leadership voice
  • Driving human-centered communication, learning, and change
  • Designing evidence-based learning, engagement, and reward systems that support the desired culture

Certification

Certified Change Practitioner

Prosci


Reputation Management

Public Relations Society of America



Other Career Highlights

 

  • Editorial Consultant, Freelance Writer, and Public Relations Consultant - Various (1991-2007) - Produced content for six magazines. Managed creative team producing Teradata Magazine and Teradata Magazine Japanese Edition for Pace Communications, and assisted with new business development. Oversaw end-to-end production for Marquee Publications, coached editors and writers, and wrote product and market expansion plans.

Timeline

Manager - Talent, Culture, and Recognition

Prisma Health
09.2021 - Current

VP/Consultant - Corp. Risk Education & Awareness

Wells Fargo
11.2019 - 08.2021

Academics Communication Coordinator

Prisma Health
03.2019 - 11.2019

Manager - Teammate Experience/HR Communication

Atrium Health
02.2012 - 03.2019

Management Consultant - Talent & Org Development

Accenture
11.2011 - 12.2012

VP/Senior Change Consultant

Bank Of America
08.2006 - 10.2011

Master of Management, Strategy & Leadership -

Michigan State University

Master of Human Resource Development -

Clemson University

Master of Arts - Communication

University of North Carolina At Charlotte

Bachelor of Arts - English And History

Agnes Scott College
Nicole Sikora Heschong, MA, MHRD