Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nicole Smith

Phoenix,AZ

Summary

As a Senior Learning and Enablement Specialist with years of expertise, I am passionate about partnering with department leaders and stakeholders to develop and implement process changes, training, and learning strategies that drive department growth and success. I have a proven track record of providing high-quality training, content, and guidance across all aspects of employee growth. Throughout my career, I have demonstrated my ability to build strong relationships with business leaders, employees, and within my direct team. I am a skilled communicator with excellent interpersonal skills and a passion for department and employee success.

Overview

6
6
years of professional experience

Work History

Enablement Senior Specialist

Carvana
Tempe, AZ
08.2020 - Current
  • Drive department success by designing, developing, and implementing comprehensive training programs and material.
  • Build training materials, conduct educational workshops, and collaborate with cross-functional teams to enhance employee skills and performance.
  • Analyze learning needs, staying updated on industry trends, and ensuring that enablement strategies align with business objectives
  • Foster a collaborative and productive team environment, providing guidance and contributing to the continuous improvement to enablement initiatives.
  • Communicate regularly with stakeholders on project status, issues, or changes.
  • Strong communication, strategic thinking, and a deep understanding of adult learning principles.

Pastry Chef

Phoenix Public Market
Phoenix, AZ
02.2018 - 03.2020
  • Create and develop a diverse range of pastry recipes, desserts, and baked goods with a focus on taste, presentation, and quality.
  • Supervise and lead the pastry team in executing recipes efficiency and maintaining standards.
  • Train and mentor pastry staff, ensuring they are all well-versed in proper techniques, safety procedures, and maintaining a positive work environment.
  • Maintain a clean and organized kitchen, adhering to food safety and sanitation standards.
  • Coordinate with suppliers, place orders for necessary ingredients, and manage food cost and department budget effectively.

Education

BBA - Business Management

Angelo State University
San Angelo, TX
12-2010

Skills

  • Process Improvement
  • Business Support & Optimization
  • Team Management and Leadership
  • Cross-Group Collaboration
  • Training and Learning
  • Escalation Resolution
  • Customer Experience
  • Quality Assurance

References

References available upon request.

Timeline

Enablement Senior Specialist

Carvana
08.2020 - Current

Pastry Chef

Phoenix Public Market
02.2018 - 03.2020

BBA - Business Management

Angelo State University
Nicole Smith