NICOLE TAYLOR
Lucerne Valley,CA
Summary
- Trustworthy: Can be counted on to act ethically and consistently.
- Responsible: Takes ownership of tasks and follows through on commitments.
- Reliable: Consistently shows up on time and delivers quality work.
- Dedicated: Committed to excellence and driven to succeed.
- Hardworking: Puts in the effort necessary to get the job done right.
Such an employee is an invaluable asset to any organization.
Overview
10
10
years of professional experience
Work History
Lot Porter, Parts Department,
SCOTTYS AUTOMOTIVE SERVICE LLC.
05.2022 - Current
- Responsible for organizing and monitoring vehicles in the lot, including moving cars in and out of service bays.
- Inspecting vehicles for damage and reporting any issues.
- Providing excellent customer service by greeting customers, answering questions, and coordinating with service technicians.
- Maintaining a clean and organized work area.
- Knowledgeable in automotive parts and their functions, able to provide accurate and detailed information to customers.
- Responsible for ordering, receiving, and maintaining inventory levels of automotive parts.
- Performing customer service duties such as answering phone inquiries, processing orders, and providing product recommendations, ensuring customers had transportation while their vehicle is in service.
- Maintaining accurate records of sales and inventory.
Parts Driver
NAPA Auto Parts - Genuine Parts
06.2020 - 05.2022
- Delivered marketing materials such as weekly sales flyers. Loading, unloading, preparing, and inspecting delivery vehicles.
- Delivered marketing materials such as weekly sales flyers.Loading, unloading, preparing, and inspecting delivery vehicles.
- Following designated routes and time schedules to deliver parts to customers.
- Ensuring that the parts are delivered safely and securely, following all safety protocols and guidelines.
- Communicating with customers and providing excellent customer service.
- This job requires strong driving skills, clean driving record, attention to detail, and the ability to work independently.
- Pulled parts from storage and prepared daily deliveries to verified locations.
Assistant Manager / Stylist
Great Clips
01.2014 - 06.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assists the salon manager in overseeing daily operations, including scheduling appointments, managing staff, and maintaining inventory.
- Supports stylists by providing feedback and guidance on hair services and products.
- Ensures salon policies and procedures are followed and helps resolve any customer complaints.
- Maintains salon cleanliness and organization.
- Preformed hair services when needed and assist in marketing and promotional activities.
- Introduction to salon policies and procedures, including safety and sanitation practices.
- Training on the salon's software and appointment booking system.
- Hands-on training in hair cutting, and styling techniques.
- Training on product knowledge, including hair care, styling, and color safe products.
- Practice with mannequins and salon guests under the supervision of an experienced stylist.
- Ongoing mentorship and feedback to help new hires improve their skills and confidence.
Education
High School Diploma -
Oak Hills High School
Oak Hills, CA05.2012
Skills
- Maintaining Property
- Inventory Maintenance
- Dusting Furniture
- Teamwork
- Strong organizational skills to keep the lot organized and efficient
- Good customer service skills to assist customers with their vehicle needs
- Attention to detail to inspect vehicles for damage and report any issues
- Physical stamina to move vehicles and maintain a clean and organized work area
Timeline
Lot Porter, Parts Department,
SCOTTYS AUTOMOTIVE SERVICE LLC.
05.2022 - Current
Parts Driver
NAPA Auto Parts - Genuine Parts
06.2020 - 05.2022
Assistant Manager / Stylist
Great Clips
01.2014 - 06.2020
High School Diploma -
Oak Hills High School
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