Dedicated and highly experienced Management professional who is skilled in marketing, donor retention, employee development and company growth.
Overview
17
17
years of professional experience
Work History
GENERAL MANAGER
Clean Freakz
01.2020 - Current
Created and executed all social media and marketing
Handled day to day clerical work and scheduling
Responsible for setting up teams, training and motivating staff to keep customers happy
Helped to double sales in one year of employment, and also was able to hire and retain six full time employees to grow the workforce
GENERAL MANAGER
Duck Donuts
02.2022 - 02.2024
Oversaw all day-to-day operations of the business; including but not limited to hiring, training, opening and closing, bank deposits, scheduling, ordering, profit and loss analysis, HR issues, scheduling, planning sales goals, coaching, planning in store events and running social media to promote the store
ServSafe Certified, and used Canva, All social media platforms, Hoot Suite, Excel, Outlook and Mailchimp
COMMUNITY DEVELOPMENT MANAGER
The American Cancer Society
03.2018 - 08.2020
Ensured successful event execution
Had the opportunity to successfully complete three Relay for Life Events in my short time
Implemented best practices for event revenue growth; drove and encouraged creativity and innovation at the event level
Was able to grow our sponsorship and get new funding for one fiscal year
Engage, recruit, train and manage relationships with community volunteers
REGIONAL PHILANTHROPY OFFICER
The Red Cross
11.2016 - 03.2018
The main job function was to build relationships with donors and increase annual gifts to a threshold of over $2,500 annually per donor
Within the first fiscal year was able to end at 202 percent to fundraising goal
Exceeded expectations with the highest score for my annual review
Calibrated with other departments to ensure we were exceeding both our donors and volunteers’ expectations
Proved that it was possible to increase donors giving annually by building relationships and creating an emotional connection to the mission
Held a portfolio of corporations, individuals and foundations that contained 179 accounts
Volunteered on weekends to install free smoke alarms and attended events to promote the mission
Handled local PR on Savannah News Stations
AREA MANAGER & EVENTS MANAGER
Spartina 449
07.2014 - 11.2016
The main job function was to manage and assume responsibility of the success of Spartina 449’s retail stores by driving sales, planning events and minimizing costs
Oversee Georgia stores by organizing & performing many duties: responsible for setting sales goals, operational goals and overall company expectations
Created and implemented new sales and event strategies to grow the entire Company’s retail sector of Spartina 449 stores (multiple states)
Tracked sales results from events and communicated with Executives/Owners
Networked to establish & further relationships with city commerce officials/leaders to improve overall business by understanding & meeting the needs of tourists and customers
Held Monthly managers meetings to go over each store’s P & L report
Planned and coordinated all retail store events to increase profitability
Successfully proved chartable in-store events increase probability
These events increased our lowest volumes store from negative on a P & L report to positive by making more than $27,00 in sales by hosting in-store events
Motivated, inspired and led team to produce over a million dollars in sales within first year of store opening
Recruited, hired and trained all managers and sales associates for retail locations
Managed all aspects of social media to market the brand
Updated weekly promotions, upcoming events and promoted new merchandise
STORE MANAGER
Sunglass Hut
03.2011 - 07.2014
Led store to reach one million dollars in sales- first out of all 23 stores in Region during Fiscal calendar years of 2012, 2013, and 2014
Consistently surpassed personal sales goal
Became a member of Million Dollar Club in 2012, 2013 and 2014
Managed two to three stores at a time during managers’ maternity leaves
Was active in performing & overseeing scheduling, loss prevention, training, hiring, operations, opening new stores, and merchandising
SUPERVISOR
Esprit
03.2008 - 06.2011
Started as a sales associate in 2008 and was quickly promoted to Sales Supervisor
Managed all aspects of opening and closing procedures
In charge of customer captures and training all staff to increase customer capture intake