Summary
Overview
Work History
Education
Skills
Personal Mantra
Timeline
Generic

NICOLETTA BEVAN

Scotch Plains

Summary

Dedicated and highly experienced Management professional who is skilled in marketing, donor retention, employee development and company growth.

Overview

17
17
years of professional experience

Work History

GENERAL MANAGER

Clean Freakz
01.2020 - Current
  • Created and executed all social media and marketing
  • Handled day to day clerical work and scheduling
  • Responsible for setting up teams, training and motivating staff to keep customers happy
  • Helped to double sales in one year of employment, and also was able to hire and retain six full time employees to grow the workforce

GENERAL MANAGER

Duck Donuts
02.2022 - 02.2024
  • Oversaw all day-to-day operations of the business; including but not limited to hiring, training, opening and closing, bank deposits, scheduling, ordering, profit and loss analysis, HR issues, scheduling, planning sales goals, coaching, planning in store events and running social media to promote the store
  • ServSafe Certified, and used Canva, All social media platforms, Hoot Suite, Excel, Outlook and Mailchimp

COMMUNITY DEVELOPMENT MANAGER

The American Cancer Society
03.2018 - 08.2020
  • Ensured successful event execution
  • Had the opportunity to successfully complete three Relay for Life Events in my short time
  • Implemented best practices for event revenue growth; drove and encouraged creativity and innovation at the event level
  • Was able to grow our sponsorship and get new funding for one fiscal year
  • Engage, recruit, train and manage relationships with community volunteers

REGIONAL PHILANTHROPY OFFICER

The Red Cross
11.2016 - 03.2018
  • The main job function was to build relationships with donors and increase annual gifts to a threshold of over $2,500 annually per donor
  • Within the first fiscal year was able to end at 202 percent to fundraising goal
  • Exceeded expectations with the highest score for my annual review
  • Calibrated with other departments to ensure we were exceeding both our donors and volunteers’ expectations
  • Proved that it was possible to increase donors giving annually by building relationships and creating an emotional connection to the mission
  • Held a portfolio of corporations, individuals and foundations that contained 179 accounts
  • Volunteered on weekends to install free smoke alarms and attended events to promote the mission
  • Handled local PR on Savannah News Stations

AREA MANAGER & EVENTS MANAGER

Spartina 449
07.2014 - 11.2016
  • The main job function was to manage and assume responsibility of the success of Spartina 449’s retail stores by driving sales, planning events and minimizing costs
  • Oversee Georgia stores by organizing & performing many duties: responsible for setting sales goals, operational goals and overall company expectations
  • Created and implemented new sales and event strategies to grow the entire Company’s retail sector of Spartina 449 stores (multiple states)
  • Tracked sales results from events and communicated with Executives/Owners
  • Networked to establish & further relationships with city commerce officials/leaders to improve overall business by understanding & meeting the needs of tourists and customers
  • Held Monthly managers meetings to go over each store’s P & L report
  • Planned and coordinated all retail store events to increase profitability
  • Successfully proved chartable in-store events increase probability
  • These events increased our lowest volumes store from negative on a P & L report to positive by making more than $27,00 in sales by hosting in-store events
  • Motivated, inspired and led team to produce over a million dollars in sales within first year of store opening
  • Recruited, hired and trained all managers and sales associates for retail locations
  • Managed all aspects of social media to market the brand
  • Updated weekly promotions, upcoming events and promoted new merchandise

STORE MANAGER

Sunglass Hut
03.2011 - 07.2014
  • Led store to reach one million dollars in sales- first out of all 23 stores in Region during Fiscal calendar years of 2012, 2013, and 2014
  • Consistently surpassed personal sales goal
  • Became a member of Million Dollar Club in 2012, 2013 and 2014
  • Managed two to three stores at a time during managers’ maternity leaves
  • Was active in performing & overseeing scheduling, loss prevention, training, hiring, operations, opening new stores, and merchandising

SUPERVISOR

Esprit
03.2008 - 06.2011
  • Started as a sales associate in 2008 and was quickly promoted to Sales Supervisor
  • Managed all aspects of opening and closing procedures
  • In charge of customer captures and training all staff to increase customer capture intake

Education

B.A. - Business Administration

New England College
Henniker, NH

Atlantic Cape Community College
Hamilton Township, NJ

Masters Degree -

University of Georgia
03.2027

ServSafe Certificate
01.2022

New Jersey Real Estate School
01.2021

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development
  • Staff training/development
  • Goal setting
  • Motivation
  • Client relations
  • Deadline oriented
  • Strategic planning

Personal Mantra

IF THERE IS A WILL, THERE IS A WAY

Timeline

GENERAL MANAGER

Duck Donuts
02.2022 - 02.2024

GENERAL MANAGER

Clean Freakz
01.2020 - Current

COMMUNITY DEVELOPMENT MANAGER

The American Cancer Society
03.2018 - 08.2020

REGIONAL PHILANTHROPY OFFICER

The Red Cross
11.2016 - 03.2018

AREA MANAGER & EVENTS MANAGER

Spartina 449
07.2014 - 11.2016

STORE MANAGER

Sunglass Hut
03.2011 - 07.2014

SUPERVISOR

Esprit
03.2008 - 06.2011

B.A. - Business Administration

New England College

Atlantic Cape Community College

ServSafe Certificate

New Jersey Real Estate School

Masters Degree -

University of Georgia
NICOLETTA BEVAN