Nicoletta Papanier

Administrative Assistant

Nellies Provisions

01.2016 - 08.2025

Greeted incoming visitors as a first point of contact and provided knowledgeable assistance by directing them to appropriate departments or staff.
Professionally interacted with customers and co-workers by phone and in-person to take orders, answer inquiries, handle complaints, and give information to boost office efficiency and build strong relations for the company.
Acted as a liaison between CEO, management, vendors, and clientele by managing email and letter correspondence.
Supported company executives and office manager by scheduling appointments and meetings, arranging itinerary, and updating contacts in a timely manner using Microsoft Outlook on a daily basis.
Assisted in writing and organizing information in Microsoft Powerpoint to prepare for meeting presentations.
Utilized Microsoft Excel and Google Sheets to track food inventory and sales, supplier information, and customer invoices to ensure operational productivity and accuracy.
Maintained orderly function of the office by creating physical and digital filing methods for documentation, faxing, and making sure office supplies were well stocked and readily available for colleague usage.
Aided in onboarding and training new hires by developing training manuals, providing a well-equipped workspace with essential tools and log-in information, and mentoring in everyday office duties while instilling company culture.
Handled personal and administrative tasks for executives and office manager such as delivering documents, retrieving mail, shop for supplies, and picking up lunches.

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