Nicolette Aubuchon
Summary
I am a highly motivated and adaptable professional with a strong desire to contribute to a friendly and professional work environment. I am committed to leveraging the skills acquired through my own professional experiences and daily life, while open to embracing opportunities for continuous learning and growth. Seeking a position to apply a diverse skill set and contribute to the team's success.
Overview
18
18
years of professional experience
Work History
Coordinator of Groups and Activities
Urban Alchemy
711 Post Street San Francisco, Ca. 94109
01.2025 - Current
- Brainstormed and implemented a variety of self help and self care groups for shelter residents to take part in. Some of these surrounding the topics of 'Anger Management', ' Orientation for the New Comers', a ' Women's Group' and 'Men's Group', 'Moving Forward... life after homelessness'.
- Gathered and organized materials for holiday events, town hall meetings, self care days, movie nights, and more.
- Communicated with outside agencies to find group facilitators.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Resolved issues between residents through active listening and open-ended questioning, escalating major problems to manager.
- Created and facilitated groups that were requested by residents or that would assist in helping them feel successful in the future.
- Organized spaces, materials and catering support for internal and client-focused meetings, visits, events.
Lead Care Coordinator
Urban Alchemy
711 Post Street San Francisco, Ca. 94109
07.2023 - Current
- Used company software and databases to maintain records of services performed and client information.
- Conducted regular evaluations of Service Plan effectiveness, making necessary adjustments as needed.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Monitored progress towards client goals, adjusting Service Plans as needed to achieve desired results.
- Advocated for client during care team discussions, ensuring their preferences and needs were prioritized.
- Streamlined patient intake processes, reducing wait times and improving client satisfaction.
- Collaborated with Care Coordinator Regional Manager to maintain daily operations.
- Oversaw appointment scheduling and itinerary coordination for clients.
Practioner
Urban Alchemy
San Francisco, CA
01.2022 - 07.2023
- Worked effectively in fast-paced environments.
- Duties consisted of updating resident rosters daily, filing, making copies, signing guests in and out of the hotel, maintaining the lobby area and employee kitchen area clean appearance
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Bookkeeper, Cashier
Luckys
San Bruno, CA
01.2020 - 01.2021
- Ring customers up, process returns, exchanges, etc
- Supervised multiple employees at once when in charge of my shift
- Counted and closed up to 12 registers each night and imputed counts into the operations computer at night
- Kept track of all money being loaned out of the office as well as what was being picked up throughout the day from the registers
- Customer service
Keyholder, Retail Sales
Alpaca Fashion
San Francisco, CA
01.2019 - 01.2020
- Supervised daily store operations, ensuring adherence to company policies and customer service standards.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Implemented visual merchandising strategies to enhance product visibility and customer engagement.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Stock Support
Victoria's Secret
San Francisco, CA
01.2011 - 01.2014
- Morning shift (5am start) tasks involved; Processing large boxes of new product
- Replenishing sales floor with necessary merchandise
- Assisting with regular floor-set moves, updates, overnights
- Evening shift (closing) involved; Straightening/reorganizing the sales floor
- Acting as a floor runner for cashiers and other sales associates in retrieving needed merchandise, skus, etc
- Putting away 'go-backs'
- Assisting and engaging with customers
Assistant Manager
Cache
San Francisco, CA
01.2008 - 01.2012
- (I was hired as a part time sales associate but within six months managed to prove myself capable of taking on the role of assistant manager)
- Opened/Closed store, of which involved light bookkeeping and cash handling when closing the registers
- Handled all types of payment transactions, as well as returns, made bank deposits
- Filled/unfilled customer special orders: via phone or internet
- Received UPS and FedEx shipments
- Received and sent out store to store merchandise transfers: manually as well as through the computer inventory system
- Was an active team player during Bi-yearly inventory (counting, scanning, and prepping the store)
- Interviewed and trained new sales associates
- Managed up to 5 associates at the same time
- Practiced and stressed the importance of store awareness and loss prevention to sales associates
- Light filing, reordering office and cleaning supplies
- Visual merchandising during floor sets, or just to visually update merchandise placements so customers would take notice of different product even if it wasn't new
- Handled customer issues in a professional manner, while abiding corporate policy
- Maintained a 2.1-2.2 UPT and $110 ADS
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Creative and resourceful
- Client relationships
- Professionalism and etiquette
- Project management
- Administrative tasks
- Data entry
- Supply restocking
- Mail distribution
- Adaptability
- Project and event planning
- Multitasking and organization
- Customer service
- Decision-making especially under high stress times
- Project coordination
- Discretion and confidentiality
- Document management
- Administrative leadership
- Staff supervision
Additional Work Experience
- Peninsula Works Employment Center, 2009, Volunteered doing clerical and administrative assistant tasks during the summer 3 days a week.
- Sam Brown Investigations, 2014, An internship type side gig where I assisted a Sam Brown with case look ups at 850 Bryant and accompanied on a couple surveillance type jobs. The rest of the time was spent shadowing as he explained the business and assisted in clerical type duties.
- Side Gigs, 2019-present: Fairy Housekeeping (House cleaning), Doordash, Uber Eats, Senpex, Shipt (Courier/Delivery Driver), Ivueit (Field Inspector)
Timeline
Coordinator of Groups and Activities
Urban Alchemy
01.2025 - Current
Lead Care Coordinator
Urban Alchemy
07.2023 - Current
Practioner
Urban Alchemy
01.2022 - 07.2023
Bookkeeper, Cashier
Luckys
01.2020 - 01.2021
Keyholder, Retail Sales
Alpaca Fashion
01.2019 - 01.2020
Stock Support
Victoria's Secret
01.2011 - 01.2014
Assistant Manager
Cache
01.2008 - 01.2012