Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicolette Bondi

Pittsburgh,PA

Summary

Detail-oriented team player with strong closing skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

New Construction Home Online Sales Consultant

Eddy Homes
01.2019 - Current
  • Qualify, manage and customize all of companies leads for all new and existing communities. This includes managing 200 new leads monthly and maintaining 5,000 + existing leads.
  • Educate customers on various floorplans, communities, construction and building process.
  • Schedule all sales appointments for sales managers with a conversion rate of 75% monthly while maintaining an excellent customer experience.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advised clients on market conditions and property value for informed decision-making.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Monitored online marketplaces for accuracy, product offerings and pricing and influenced data sources to identify gaps and opportunities.
  • Generated monthly sales reports and shared insights and recommendations to drive sales.
  • Replied to information requests through Lasso CRM to foster seamless customer service experience.
  • Improved monthly sales with successful marketing, sales and customer relations approaches.
  • Managed online metrics and made recommendations for continued improvement and optimization.

Leasing Agent

Lincoln Eastern Management Company
01.2018 - 01.2019
  • Provide exceptional sales, service, and professionalism to current residents and prospects.
  • Use organizational and mathematical skills to complete all lease and lease renewals.
  • Recognition as regional top leasing agent in 8 out of 12 months. Best of the Best Awards: Pittsburgh luxury lease up community, Neighbor experience, and overall community appeal.
  • Greeted clients, showed apartments, and prepared leases.
  • Communicated effectively with owners, residents, and on-site associates.
  • Planned special events such as lotteries, open houses and resident events.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.

Coldwell Banker, Real Estate Agent
04.2016 - 07.2016
  • List, sell, and rent properties for clients.

Luxury Sales Representative

OMEGA BOUTIQUE
01.2012 - 01.2015
  • Used communication and selling skills to close timepiece sales.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Contributed to team objectives in fast-paced environment.
  • Built relationships with customers and community to promote long term business growth.

Bond, 9 Counter Manager

NORDSTROM
01.2010 - 01.2012
  • Built and maintained customer relationships by keeping a clientele book to keep customer satisfaction and consistent flow of sales.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Assistant Manager

CITIZENS BANK
01.2008 - 01.2011
  • Motivated and lead sales team by personal example to ensure growth and high standards.
  • Ensured branch compliance met bank expectations and aligned with all of the banks policies and procedures to prepare the branch for internal audits.
  • Became top leader in sales and service through quarterly goals years 2008- 2011.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Real Estate Sales Professional -

Career Growth Academy
01.2015

Bachelor of Science - Marketing

YOUNGSTOWN STATE UNIVERSITY
Youngstown, Pittsburgh, OH, PA
2003

Skills

  • Customer Service and Assistance
  • Lead Qualification
  • Client Satisfaction
  • Online Marketing
  • Key Relationships
  • Sales Management
  • Converting Leads
  • Revenue Growth
  • Customer Retention

Timeline

New Construction Home Online Sales Consultant

Eddy Homes
01.2019 - Current

Leasing Agent

Lincoln Eastern Management Company
01.2018 - 01.2019

Coldwell Banker, Real Estate Agent
04.2016 - 07.2016

Luxury Sales Representative

OMEGA BOUTIQUE
01.2012 - 01.2015

Bond, 9 Counter Manager

NORDSTROM
01.2010 - 01.2012

Assistant Manager

CITIZENS BANK
01.2008 - 01.2011

Real Estate Sales Professional -

Career Growth Academy

Bachelor of Science - Marketing

YOUNGSTOWN STATE UNIVERSITY
Nicolette Bondi