Detail-oriented team player with strong closing skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
New Construction Home Online Sales Consultant
Eddy Homes
01.2019 - Current
Qualify, manage and customize all of companies leads for all new and existing communities. This includes managing 200 new leads monthly and maintaining 5,000 + existing leads.
Educate customers on various floorplans, communities, construction and building process.
Schedule all sales appointments for sales managers with a conversion rate of 75% monthly while maintaining an excellent customer experience.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Advised clients on market conditions and property value for informed decision-making.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Monitored online marketplaces for accuracy, product offerings and pricing and influenced data sources to identify gaps and opportunities.
Generated monthly sales reports and shared insights and recommendations to drive sales.
Replied to information requests through Lasso CRM to foster seamless customer service experience.
Improved monthly sales with successful marketing, sales and customer relations approaches.
Managed online metrics and made recommendations for continued improvement and optimization.
Leasing Agent
Lincoln Eastern Management Company
01.2018 - 01.2019
Provide exceptional sales, service, and professionalism to current residents and prospects.
Use organizational and mathematical skills to complete all lease and lease renewals.
Recognition as regional top leasing agent in 8 out of 12 months. Best of the Best Awards: Pittsburgh luxury lease up community, Neighbor experience, and overall community appeal.
Greeted clients, showed apartments, and prepared leases.
Communicated effectively with owners, residents, and on-site associates.
Planned special events such as lotteries, open houses and resident events.
Performed background, reference and credit checks as part of screening process of prospective tenants.
Coldwell Banker, Real Estate Agent
04.2016 - 07.2016
List, sell, and rent properties for clients.
Luxury Sales Representative
OMEGA BOUTIQUE
01.2012 - 01.2015
Used communication and selling skills to close timepiece sales.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Contributed to team objectives in fast-paced environment.
Built relationships with customers and community to promote long term business growth.
Bond, 9 Counter Manager
NORDSTROM
01.2010 - 01.2012
Built and maintained customer relationships by keeping a clientele book to keep customer satisfaction and consistent flow of sales.
Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Compiled and analyzed data to determine approaches to improve sales and performance.
Assistant Manager
CITIZENS BANK
01.2008 - 01.2011
Motivated and lead sales team by personal example to ensure growth and high standards.
Ensured branch compliance met bank expectations and aligned with all of the banks policies and procedures to prepare the branch for internal audits.
Became top leader in sales and service through quarterly goals years 2008- 2011.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.