Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Nicolette Bowleg

Nassau,New Providence

Summary

Motivated economics and finance student with vast analytical skills, a solid foundation in economics, finance, and accounting. Working with over 3 years experience in customer service seeking an entry level finance position to apply analytical skills and financial knowledge in a dynamic corporate setting. Effective communicator with leadership experience from Toastmasters. Eager to contribute to financial decision-making processes and gain hands-on experience in financial analysis and reporting while supporting organizational goals.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Dairy Queen
02.2023 - 10.2024
  • Awarded "Best Customer Service Representative" for exceptional service four times in a row in 2023
  • Managed many transactions, including digital, credit, and cash payments, making sure that daily register balances were correct and that financial reports were accurate
  • Demonstrated a strong ability to handle financial disputes by solving customer payment issues, discrepancies, and inquiries in a professional manner
  • Maintained up-to-date knowledge of product and service changes.

Cashier

Wendy's
03.2022 - 08.2022
  • Handled daily cash, credit, and debit transactions accurately, balancing registers at the end of each shift
  • Interacted with customers to resolve inquiries, complaints, and payment-related issues
  • Maintained accuracy when inputting customer orders, handling cash, and reconciling end-of-shift reports, minimizing errors
  • Worked effectively in fast-paced environment (Served 100+ customers daily
  • Strengthened communication skills through regular interactions with others.

Receptionist, file clerk

Department of Inland Revenue
07.2021 - 08.2021
  • Improved efficiency and financial record retrieval by using document management software and keeping a well-organized filing system
  • Provided administrative support by responding to inquiries regarding payments and account statuses, demonstrating strong customer service and problem-solving skills
  • Processed and filed sensitive information related to tax filings and payments, maintaining a high level of attention to detail.
  • Scheduled office meetings and client appointments for staff teams.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

File clerk

The Civil Registry
07.2019 - 08.2019
  • Organized and maintained a comprehensive filing system, ensuring accurate documentation and quick retrieval of client records
  • Entered critical information into the organization's database, ensuring accuracy and compliance with privacy regulations
  • Supported the administrative team with data organization and document handling, allowing for streamlined operations and enhancing time-management skills
  • Collaborated closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.
  • Classified files based on source, type or other details.

Education

Bachelor of Arts - Economics & Finance

University of the Bahamas
Nassau, NP
05.2026

High-school Diploma -

South Haven Christian Academy
Nassau, NP
01.2020

Skills

  • Customer service
  • Proficiency in Canva
  • Proficiency in Microsoft 365
  • Bookkeeping
  • Cashflow planning & management
  • Leadership
  • Collaboration
  • Organization
  • Event Coordination & Planning
  • Teamwork
  • Administrative & Typing
  • Exceptional communication

Professional Development

  • Toastmasters Club-Luminaries, President, 07/01/24, 06/30/25, Led a team of club officers to oversee operations, coordinate events, and ensure an engaging environment for members to develop communication and leadership skills., Managed financial oversight of club expenses and membership dues, ensuring timely payments and accurate records to maintain budget integrity., Facilitated monthly meetings, promoting organized communication and resolving any challenges with members in a timely, professional manner., Enhanced leadership skills, effective communication, and attention to detail through structured meeting agendas, feedback sessions, and member engagement., 02/01/23
  • Toastmasters Club-Luminaries, Sergeant at Arms, 07/01/23, 06/30/24, Managed club meetings, ensured a structured and efficient environment, and maintained meeting materials and supplies, contributing to a positive experience for all members., Acted as the first point of contact for new and prospective members, effectively communicating club policies, answering questions, and creating a welcoming atmosphere., Assisted in collecting and tracking club dues, supporting the club treasurer in financial planning and documentation, ensuring accurate records and timely payments., Anticipated and resolved logistical challenges to keep meetings running smoothly, demonstrating adaptability and proactive management skills., Led planning and execution of club socials and events, creating welcoming experiences for members and guests., 02/01/23

Timeline

Customer Service Representative

Dairy Queen
02.2023 - 10.2024

Cashier

Wendy's
03.2022 - 08.2022

Receptionist, file clerk

Department of Inland Revenue
07.2021 - 08.2021

File clerk

The Civil Registry
07.2019 - 08.2019

Bachelor of Arts - Economics & Finance

University of the Bahamas

High-school Diploma -

South Haven Christian Academy
Nicolette Bowleg