Nicolette Ceh
Manhattan,IL
Summary
As a seasoned Construction Coordinator with extensive experience in a management job from start to finish, I have developed a strong skill set in coordinating tasks, scheduling, time management, and communication among the crews, clients, subcontractors, and myself. Additionally, I have a proven track record of hiring and managing personnel, selecting skilled individuals, conducting interviews, and creating a productive team environment.
Overview
12
12
years of professional experience
Work History
Construction Coordinator
All Seasons Pools and Spas. Inc.
04.2021 - 03.2025
- Responsible for managing and qualifying leads from initial contact to conclusion of project.
- Responsible for communication of all leads at the appropriate time.
- Management of all leads
- Responsible for scheduling and conducting in-home sales consultations with perspective clients to establish their options and budget
- Able to prioritize all potential leads
- Ability to survey the project area by measuring existing structures and property lines
- Design the ideal pool and outdoor space for customers and estimate the cost accurately
- Arrange follow up design meetings
- Strong understanding of village and county ordinances
- Can navigate complex permitting processes
- Data entry
- Scheduling of construction crew and materials
- Familiarity with contracts
- Great customer service skills
- Experience working with engineers and architects
- Excellent problem solving skills
- Knowledge of pool building and landscape material needs
- Strong organization abilities
- Strong time management skills
Hiring Coordinator
All Seasons Pools and Spas, Inc.
04.2021 - 03.2025
- Ensure seamless onboarding processes for new hires, setting them up for success from day one.
- Created detailed job descriptions that accurately reflected position requirements and expectations, attracting well-suited applicants.
- Streamlined the hiring process by implementing efficient applicant tracking systems and recruitment strategies.
- Collaborated with department managers to better understand job requirements and tailor recruitment efforts accordingly.
- Conducted comprehensive interviews to assess candidate skills, qualifications, and cultural fit within the organization.
- Enhanced candidate experience by maintaining clear communication throughout the recruitment process.
- Maintained accurate records of all recruitment activities in compliance with federal regulations and company policies.
- Assisted in developing employee retention programs aimed at reducing turnover rates within the company over time.
- Managed a diverse pool of applicants, ensuring fair consideration and equal opportunity for all candidates.
- Attended career fairs to source top talent.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Sales Supervisor
All Seasons Pools and Spas, Inc.
04.2021 - 03.2025
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Played an integral role in recruitment processes by interviewing candidates and guiding them through onboarding procedures upon hire completion successfully.
Store Manager in Training
Dollar General
08.2020 - 04.2021
- Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
- Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
- Improved store efficiency by streamlining inventory management and implementing effective merchandise organization strategies.
- Developed strong customer relationships through attentive service and proactive resolution of concerns, resulting in increased customer satisfaction.
- Implemented loss prevention measures, reducing shrinkage rates and protecting company assets.
- Managed payroll processing accuracy while adhering to budget constraints, maintaining appropriate staffing levels based on business needs.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Teacher's Assistant
Manhattan School District 114
08.2013 - 08.2020
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Copied, organized and distributed classroom assignments or other paperwork.
- Mentored and tutored individual students needing additional help.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Shared important information with students concerning upcoming assignments and tests.
- Taught courses under guidance of senior instructors.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Lincoln Way Central High School
New Lenox, ILAssociate of Arts -
Joliet Junior College
Joliet, ILSkills
- Construction scheduling
- Cost estimation
- Permit navigation
- Contract familiarity
- Customer service
- Data analysis
- Lead qualification
- Team collaboration
- Problem solving
- Time management
- Communication skills
- Organizational skills
- Documentation control
- Change order management
- Crew scheduling
- Design review
Timeline
Construction Coordinator
All Seasons Pools and Spas. Inc.
04.2021 - 03.2025
Hiring Coordinator
All Seasons Pools and Spas, Inc.
04.2021 - 03.2025
Sales Supervisor
All Seasons Pools and Spas, Inc.
04.2021 - 03.2025
Store Manager in Training
Dollar General
08.2020 - 04.2021
Teacher's Assistant
Manhattan School District 114
08.2013 - 08.2020
High School Diploma -
Lincoln Way Central High School
Associate of Arts -
Joliet Junior College
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