Nicolette Fisher
Charlotte,NC
Summary
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Focused Ride Operator follows procedures and protocols to maximize safety. Detail-oriented individual with great communication and team collaboration skills.
Overview
6
6
years of professional experience
Work History
Ride Operator/ Supervisor
Cedar Fair - Carowinds
05.2018 - Current
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Assisted in maintenance and inspection of ride equipment, ensuring optimal performance and safety.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Participated in ongoing training sessions, staying up-to-date on industry best practices and safety standards.
- Conducted thorough pre-operation inspections of rides, identifying potential issues before they became problems.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Trained new recreation attendants on safety procedures and customer service tactics.
Package Handler
Amazon
02.2020 - 02.2021
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Education
Associate of Science - Business Administration
Gaston College
Dallas, NC07.2024
Skills
- Policy Compliance
- Emergency Evacuation Procedures
- Ride Set up
- Code Inspections
- Behavior Management
- Operations Monitoring
- Safety Monitoring
- Multitasking
- Active Listening
- Teamwork Abilities
- Adaptability
- Record Keeping
- Organizational Skills
- Time Management
- Problem Solving
- Flexible Schedule
- Leadership
- Team Building
- Training
- Project Management
- Interpersonal Communication
Languages
English
Timeline
Package Handler
Amazon
02.2020 - 02.2021
Ride Operator/ Supervisor
Cedar Fair - Carowinds
05.2018 - Current
Associate of Science - Business Administration
Gaston College
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