Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Nicolette Gonzalez

Houston,TX

Summary

Customer-oriented sales professional with 5 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Best Buy
Houston, TX
08.2019 - Current
  • Provided product information and answered customer questions.
  • Helped customers by answering questions and locating merchandise.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Stocked shelves with merchandise according to company standards.
  • Greeted customers to determine wants or needs.
  • Monitored and updated customer accounts on a daily basis.
  • Trained new staff members on back office procedures and protocols.
  • Assisted with research projects related to back office operations.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Trained staff members to perform work activities and use computer applications.
  • Provided support to the front office team as needed.
  • Computed, recorded and proofread data or reports.

Cosmetologist

Self-employeed
Houston, TX
01.2017 - Current
  • Developed new styles and techniques.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Developed a loyal client base through excellent customer service.
  • Used curlers, rollers and curling irons to press and curl hair.

Education

High School Diploma -

Channelview High School
Channelview, TX
05-2021

Skills

  • Display Setup
  • Customer Service
  • Money Handling
  • Regulatory Compliance
  • Loss Prevention
  • Order Processing
  • Relationship Building
  • Transaction Processing
  • Retail Merchandising Expertise
  • POS System Operation
  • Cash Register Operation
  • Retail Store Operations
  • Flexible Schedule
  • Time Management
  • Fluent in english
  • Returns and Exchanges
  • Self-Checkout Assistance
  • Customer Engagement
  • Retail Sales
  • Store Opening and Closing
  • Merchandise Display
  • Product Recommendations
  • Teamwork
  • Positive and Professional
  • Professional Appearance
  • Teamwork and Collaboration
  • Stocking and Receiving
  • Cash Handling
  • Problem-Solving
  • Sales Expertise
  • Dependable and Responsible
  • Cultural Awareness
  • Analytical and Critical Thinking
  • Research
  • Task Prioritization
  • Attention to Detail
  • Decision-Making
  • Verbal Communication
  • Character Development
  • Efficient Time Management
  • Vendor Sourcing
  • Sales Development
  • Leadership
  • well-being ambassador

Affiliations

I love drawing, walking trails , listening to music, and training my pets

Timeline

Retail Sales Associate

Best Buy
08.2019 - Current

Cosmetologist

Self-employeed
01.2017 - Current

High School Diploma -

Channelview High School

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Nicolette Gonzalez