NICOLETTE JONES
Windsor Mill,MD
Summary
PROFILE SUMMARY Highly motivated and knowledgeable student esthetician dedicated to provide clients with top-notch skin care treatments and regiments. Driven and ambitious to further develop and enhance comprehensive esthetic training while offering a positive, professional, dependable and initiative-based work ethic to the business. Possesses excellent skills in understanding clients' needs, identifying skin maladies and achieving desired results while driving sales with targeted product recommendations. Recognized for outgoing personality, great energy, and a desire to serve others. Demonstrates strong commitment to compliance with professional codes, regulations and company's policies. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Hyundai Internet Manager
Bob Bell Hyundai
04.2015 - Current
- Coordinated and responded to complex customer internet sales requests while assisting in monthly advertising for dealership
- Understood customer needs and recommended suitable products while ensuring compliance to company regulations
- Worked directly with customers to meet all their needs as well as placed daily calls to potential prospects
- Served as daily switchboard operator and built positive and productive relationships with customers
- Increased internet sale volume on month-to-month basis.
- Manager over 60 customer calls per day
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Student Esthetician
The Spa at Cortiva
08.2021 - 02.2022
- Treat facial skin to improve and maintain its appearance using various techniques and products
- Advise clients on skincare, and recommending suitable treatments and home care regimens
- Maintain product knowledge to promote and sell spa and salon services, and retail products
- Adhere to esthetics policies pertaining to chemical usage, and cleaning, sanitizing, and maintenance of equipment
- Advise clients and suggest treatments related to their individual needs.
Maternity Leave
04.2014 - 04.2015
Teaching Assistant
Alpha and Omega Day Care
01.2014 - 04.2014
- Instructing children while performing the duties of handling and distributing food
- Worked with the lead teacher to monitor the class schedule and instructing students
- Collaborated with lead teachers to recognize issues students are facing and recommend solutions.
Protection Specialist II
Iverify
06.2013 - 10.2013
- Responsible for handling Dollar General and Family Dollar accounts across the United States
- Conducted guard tours in the area; monitoring and keeping an eye out for suspicious activity
- Utilized Rapid Eye and MAS software and documented reports if an incident occurred
- Dispatched police to the location as well as answered and transferred phone calls
Education
Esthetician Degree -
Cortiva Institute Massage And Skin School
Linthicum Heights, MD02.2022
Affiliations
Barbicide, Sanitation, and Dermaplaning
Timeline
Student Esthetician
The Spa at Cortiva
08.2021 - 02.2022
Hyundai Internet Manager
Bob Bell Hyundai
04.2015 - Current
Maternity Leave
04.2014 - 04.2015
Teaching Assistant
Alpha and Omega Day Care
01.2014 - 04.2014
Protection Specialist II
Iverify
06.2013 - 10.2013
Esthetician Degree -
Cortiva Institute Massage And Skin School
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