Summary
Overview
Work History
Education
Skills
Timeline
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Nicolette Krumpe

Las Vegas,NV

Summary

Hospitality professional with over 20 years of experience in restaurants, event planning, and bar management. Proven expertise in opening new venues, curating innovative cocktail menus, and delivering exceptional customer service in fast-paced environments. Skilled in training teams, managing operations, and driving revenue growth in top-grossing establishments.

Overview

14
14
years of professional experience

Work History

Bartender/Trainer

DineAmic Hospitality
01.2018 - 10.2023
  • Led training programs for new bartenders, ensuring consistent service standards and enhancing team performance in high-volume operations.
  • Collaborated on cocktail menu development, incorporating seasonal ingredients and innovative techniques to elevate guest experiences and increase sales
  • Assisted in the opening of multiple new restaurant locations, managing inventory setup, staff scheduling, and operational workflows to ensure seamless launches.
  • Provided personalized customer service to VIP guests, fostering loyalty and repeat business in upscale dining environments.

Bartender

Gibsons Restaurant Group
01.2012 - 01.2018
  • Delivered expert bar service at one of the nation’s top-grossing restaurants (#7 according to Restaurant Business Online), handling high-volume shifts with precision and poise.
  • Coordinated with kitchen and service teams to ensure flawless execution of events and banquets, enhancing overall guest satisfaction scores.
  • Implemented inventory management strategies that reduced waste by 10% while maintaining stock for diverse menu offerings.
  • Excelled in multitasking during exclusive events, providing tailored recommendations and resolving issues promptly to uphold the restaurant’s elite reputation.

Banquet Server/Bartender

Godfrey Hotel Chicago
06.2009 - 01.2012
  • Supported high-end banquets and events, serving up to 200 guests with impeccable attention to detail and timing.
  • Assisted in event planning logistics, from setup to breakdown, contributing to successful executions
  • Developed strong teamwork skills by collaborating with diverse staff to deliver seamless service in luxury hotel settings.
  • Gained foundational experience in hospitality operations, focusing on customer engagement and operational efficiency.

Education

Bachelor of Science - Biology

Michigan State University
East Lansing, MI
05.2009

Skills

  • Hospitality Experience & Event Planning
  • Exceptional Customer Service
  • Extensive Wine and Cocktail Knowledge
  • Bar Management & Inventory Control
  • Teamwork & Leadership
  • Menu Development & Innovation
  • High-Volume Operations
  • Training & Staff Development

Timeline

Bartender/Trainer

DineAmic Hospitality
01.2018 - 10.2023

Bartender

Gibsons Restaurant Group
01.2012 - 01.2018

Banquet Server/Bartender

Godfrey Hotel Chicago
06.2009 - 01.2012

Bachelor of Science - Biology

Michigan State University

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