Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Nicolette Maslowski

Grants

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. I am very ambitious, and I will work hard in any given category of work I'm in. I work well with others, and I learn at a fast rate. I am, overall, a team player.

Overview

14
14
years of professional experience

Work History

Correctional Officer

Western New Mexico Correctional Facility
Grants
04.2023 - Current
  • Enforced safety protocols within correctional facilities to maintain order and security.
  • Conducted regular inspections of inmate living areas for safety and compliance.
  • Monitored inmate behavior during daily activities to prevent disturbances.
  • Documented incidents and prepared reports for administrative review and action.
  • Trained new staff on facility policies, emergency procedures, and safety practices.
  • Collaborated with law enforcement and medical staff during emergency situations.
  • Inspected cells and conducted random searches of common areas.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.

Correctional Officer

Corecivic Inc.
04.2017 - 03.2020
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Inspected work sites and crew trucks for contraband, cleanliness and safety.
  • Observed behavior of residents individually and in groups.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.

Surveillance Operator

Sky City Casino & Hotel Acoma Business Enterprises
08.2016 - 04.2017
  • Documented suspicious activity and events thorough detailed reports, submitting timely updates to Surveillance.
  • Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
  • Operated surveillance equipment, video recorders and computers to monitor activities within facility.
  • Supervised or trained surveillance observers.
  • Verified compliance with internal policies during monetary transportation activities.
  • Observed casino or casino hotel operations for cheating or theft by employees or patrons using audio and video equipment and one-way mirrors.
  • Maintained log of surveillance operations, noting discrepancies or suspicious activity.
  • Welcomed guests to casino property, directed each to check-in desk and offered to be of further assistance, delivering positive experiences in every interaction.
  • Utilized well-developed interpersonal and communication talents to work well with upper management, fellow team members and casino patrons.
  • Reported violations of policies, laws and suspicious behaviors to on-site security personnel or local law enforcement.
  • Provided security for patrons with large payouts to hotel rooms, vehicles or off casino property.

Food Service Team Member

McDonald's
04.2016 - 05.2016
  • Received orders from customers and input into order management system.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
  • Prepared food orders to support waitstaff and other team members.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Convenience Store Clerk

Allsups Convience Store
03.2016 - 05.2016
  • Complied with company guidance and NM State and federal laws to control sales of tobacco, alcohol and other products.
  • Followed cash handling, inventory accountability and fueling station procedures as part of operations.
  • Assisted customer by locating items, processing payments and carrying out heavy purchases.
  • Assisted customers by answering questions and fulfilling requests.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Met safe food handling protocols to comply with company, NM health department and industry standards.
  • Stocked merchandise on display shelves and racks to provide good selection for customers.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Housekeeper

Days Inn Hotel
09.2015 - 01.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to requests from patrons for linens and toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
  • Documented and reported necessary facility and building repairs observed.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.

Server

Iron Skillet Restaurant
02.2014 - 03.2015
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Inspected dishes and utensils for cleanliness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Front Desk Receptionist

Motel 6 Hotel
06.2011 - 03.2012
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used internal software to process reservations, check-ins and check-outs.
  • Collected room deposits, fees and payments.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
  • Explained details regarding property to acclimate patrons to resort environment.
  • Promoted local entertainment and sporting events and offered details to assist patrons.

Education

High School Diploma -

Grants High School
Grants, NM
05.2010

Skills

  • Conduct Reporting
  • Public Safety
  • Security Checks
  • Firearms Training
  • Critical Thinking
  • Learning Strategies
  • Safety and Security
  • Restraint Techniques
  • Surveillance monitoring
  • First aid and CPR certified
  • Radio communication
  • Effective communication
  • Attention to detail
  • De-escalation techniques

Skills

  • Detail Work
  • Complex Problem-Solving
  • Safety Precautions

Timeline

Correctional Officer

Western New Mexico Correctional Facility
04.2023 - Current

Correctional Officer

Corecivic Inc.
04.2017 - 03.2020

Surveillance Operator

Sky City Casino & Hotel Acoma Business Enterprises
08.2016 - 04.2017

Food Service Team Member

McDonald's
04.2016 - 05.2016

Convenience Store Clerk

Allsups Convience Store
03.2016 - 05.2016

Housekeeper

Days Inn Hotel
09.2015 - 01.2016

Server

Iron Skillet Restaurant
02.2014 - 03.2015

Front Desk Receptionist

Motel 6 Hotel
06.2011 - 03.2012

High School Diploma -

Grants High School

Similar Profiles

CREATE PROFILE